Apiary Support

Effective May 21, 2018, support for the Oracle Apiary Cloud Service transitioned to My Oracle Support and the Oracle support hotlines and is no longer provided through the Apiary support email address.

Support Requests

Logon to My Oracle Support to open a service request for new issues or track existing issues.

To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory. Reference the list of phone numbers by region or country.

Resources

• Support Assistance Matrix (PDF) - used to determine how to contact Oracle Apiary Support for assistance based on the request type
• Support Process Guide for Oracle Cloud Customers (PDF) - contains brief instructions for My Oracle Support registration and service request creation