Oracle Advanced Customer Services

Advanced Customer Services
Supporting Your Business Every Step of the Way

Leverage industry-leading expertise and tailored services to unleash the power of your Oracle solutions.

Transform Your Tomorrow, Today

Oracle Advanced Customer Services provides unmatched, tailored support that ensures your Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.

Harness the total power of your Oracle investment and take full advantage of best-in-class cloud benefits with Oracle Advanced Customer Services. If you are looking to modernize your existing infrastructure, our solutions will support your technology innovation and accelerate adoption of the latest SaaS applications and cloud platform technologies.

Leverage Oracle Advanced Customer Services and get industry-leading expertise with the highest customer satisfaction to support your business every step of the way.

How We Can Help


    Support Services

    Whether you are maintaining an existing on-premises system, or moving to a public cloud, private cloud, or hybrid solution, Oracle Advanced Customer Services can meet your needs.


    Services by Product

    Gain the most value from your investment and ensure maximum availability of your mission-critical environment with Oracle Advanced Customer Services.

In the Spotlight

SaaS Solutions for Your Business
Take the Next Step

Ready to take the next step towards maximizing your SaaS investment?

Oracle Managed Security Services
Solidify Security and Eliminate Uncertainty

Stay ahead of any intruder, and be compliant with regulatory and internal security requirements.

Oracle Managed Applications Unlimited
Lower Total Cost of Ownership

Get expert support to help you make the most of your Oracle Applications.

Oracle Advanced Customer Services Blog

Keep informed on the latest ways you can make the most of your Oracle investment.


Live Webcast Jan 23: Arconic Inc.’s Transition to SaaS

SaaS is a great way to run your business with industry-leading software, enabling integration with other cloud workloads and applications via application programming interfaces or extensions on PaaS and IaaS. Proactively monitoring and managing these integrations and extensions are key to minimizing the impact of ongoing change, and ensuring a successful cloud model that continuously meets your business demands.Read


Oracle OpenWorld 2018 and Beyond: Top 3 Highlights

In this era of cloud computing, the opportunity to hear firsthand from experts and peers about successful digital transformations is invaluable.Read


Considering Transitioning your Databases? Too Many Roads to Rome?

Are you considering moving your Oracle databases to the cloud or to a new on-premises platform? Advanced Customer Services can help ensure success. Get your copy of the Oracle whitepaper Safe and Efficient Transition of Oracle Databases to Cloud or On Premises for an overview of typical business requirements, benefits, and associated risks, as well as common methodologies and tools to help ease your transition and keep you on the road to success. Discover the advantages of the Oracle Transition Service offered by Advanced Customer Services and take a look at a customer scenario example.Read

Arconic Experiences Zero Downtime During Company Restructure
Customer Successes: Arconic Experiences Zero Downtime During Company Restructure

Arconic successfully separates into two independent companies by working with Oracle Advanced Customer Services to plan architecture, clone data and instances, test and implement—all with zero downtime. (1:36)

AmerisourceBergen Rapidly Onboards Customer with Oracle ACS
Customer Successes: AmerisourceBergen Rapidly Onboards Customer with Oracle ACS

Oracle Advanced Customer Services helps AmerisourceBergen onboard a large strategic customer by providing expertise in performance tuning, proactive patching, and 24x7 monitoring; increasing database volume and throughput of ERP systems by over 50%. (2:09)

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