Oracle Advanced Customer Services

Advanced Customer Services
Supporting Your Business Every Step of the Way

Leverage industry-leading expertise and tailored services to unleash the power of your Oracle solutions.

Transform Your Tomorrow, Today

Oracle Advanced Customer Services provides unmatched, tailored support that ensures your Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.

Harness the total power of your Oracle investment and take full advantage of best-in-class cloud benefits with Oracle Advanced Customer Services. If you are looking to modernize your existing infrastructure, our solutions will support your technology innovation and accelerate adoption of the latest SaaS applications and cloud platform technologies.

Leverage Oracle Advanced Customer Services and get industry-leading expertise with the highest customer satisfaction to support your business every step of the way.

How We Can Help


    Support Services

    Whether you are maintaining an existing on-premises system, or moving to a public cloud, private cloud, or hybrid solution, Oracle Advanced Customer Services can meet your needs.


    Services by Product

    Gain the most value from your investment and ensure maximum availability of your mission-critical environment with Oracle Advanced Customer Services.

In the Spotlight

SaaS Solutions for Your Business
Take the Next Step

Ready to take the next step towards maximizing your SaaS investment?

Oracle Managed Security Services
Solidify Security and Eliminate Uncertainty

Stay ahead of any intruder, and be compliant with regulatory and internal security requirements.

Oracle Managed Applications Unlimited
Lower Total Cost of Ownership

Get expert support to help you make the most of your Oracle Applications.

Oracle Advanced Customer Services Blog

Keep informed on the latest ways you can make the most of your Oracle investment.


Get Access to ACS Expertise and Information from Oracle OpenWorld Stars Bar

Many visitors took the opportunity during Oracle OpenWorld 2018 to stop by the ACS table in the Oracle Support Stars Bar. With ACS experts on hand and four informative mini-briefing sessions, customers received guidance on how to make the most of their Oracle environment, gained new insight on how to take the next step in their technology innovation, and discussed what to consider to make a transition to cloud successful for their enterprise.Read


Advanced Customer Services Oracle OpenWorld Overview

Advanced Customer Services created many memorable experiences at Oracle OpenWorld. Customers had the chance to attend more than a dozen different sessions, learning more about solutions to address the top challenges businesses like yours face every day. Customers who visited the Oracle Support Stars Bar met with Advanced Customer Service experts who offered advice to help maximize and modernize their existing infrastructure.Read


Learn about Cybersecurity from Experts and Your Peers at Oracle OpenWorld 2018

According to a survey in the 2018 Oracle and KPMG Cloud Threat Report, 87% of responding organizations now have a cloud-first orientation. With this incredible growth in cloud adoption, how do Information Security professionals and executives juggle competing priorities?Read

Arconic Experiences Zero Downtime During Company Restructure
Customer Successes: Arconic Experiences Zero Downtime During Company Restructure

Arconic successfully separates into two independent companies by working with Oracle Advanced Customer Services to plan architecture, clone data and instances, test and implement—all with zero downtime. (1:36)

AmerisourceBergen Rapidly Onboards Customer with Oracle ACS
Customer Successes: AmerisourceBergen Rapidly Onboards Customer with Oracle ACS

Oracle Advanced Customer Services helps AmerisourceBergen onboard a large strategic customer by providing expertise in performance tuning, proactive patching, and 24x7 monitoring; increasing database volume and throughput of ERP systems by over 50%. (2:09)

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