Oracle Acquisitions
Oracle and goBalto

goBalto Support


The same support team who supported goBalto's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online, phone support, via email or through your customer representative. Support website links, email address, and phone number remain the same.

As we progress through the integration of goBalto Support we will provide advance notice to you about any changes.

Support Requests
  • Support Assistance Matrix - used to determine how to contact Oracle Support for assistance based on the request type
  • Support Process Guide for Oracle Health Sciences Site Select, Site Activate, and Site Analyze Cloud Services customers