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Your sponsoring Oracle Manager should receive an automated email with your user credentials once a contractor record has been created for you. Contact your manager for the information.
Login at https://eeho.fa.us2.oraclecloud.com/ and use the Oracle HCM Time Entry and Oracle Contractor Expenses applications.
Oracle provides extra security when you access some applications from outside the Oracle network. It requires you to enter your user credentials AND a unique identification code if your computer’s IP address or device is not recognized. This identification code is sent via SMS (text) to your work mobile number in OIM (Oracle Identification Management), and for some applications, to your Oracle email if no mobile number exists.
If you are logging in for the first time, please contact your sponsoring Manager to enter your work mobile number in OIM for you.
If you have been working for Oracle and have a VPN account, follow the instructions below.
Call the Oracle Global Helpdesk at 1-800-972-4664 to request a password reset. Once reset, the credentials will be sent to your Sponsoring Manager via email.
If you are told that your account is disabled, contact the appropriate Line of Business support person found on LOB Contact list.
Contact the Project Manager, or reach out to the appropriate LOB Contact, to ensure you have the appropriate role ‘Oracle Project Accounting Cloud PFM Sub Contractor’.
Be sure to share a screen shot of the Time Entry page with the dates you are using. Note: Sometimes you might be able to enter in certain weeks, but not all. Be sure to share the details.
If you are not sure what values to select, or the values are not available when entering Time or Expense, contact your Project Manager or LOB Contact to make sure you have been setup properly on the project.
Contact the Project Manager, or reach out to the appropriate LOB Contact, to ensure you are setup on the project for the appropriate dates.
Click on OK to continue and the time will still be submitted successfully.
Check the status of the Time or Expense report. If it shows ‘Submitted’, contact your Project Manager to resolve.
If the status shows ‘Approved’, take a screen shot of the report, and follow up with your Supplier. They should be the ones to communicate with the appropriate LOB Contact to resolve.
As part of the supplier registration process, all new suppliers must go through the Independent Verification Process in order to get users setup to update the profile, which includes adding or changing address or bank account, or creating invoices and viewing payment details.
If you are an existing supplier and/or not sure whom from your company might have access already, please contact the appropriate LOB Contact to assist.
Review the Independent Verification Process FAQ to find out more information.
Login at http://suppliers.oracle.com/ and click on the first link to get to the Oracle Cloud portal.
Once on the Oracle Cloud portal sign on screen, hover over the information icon to the right of the Password and click on the Forgot Password link. It will prompt you to enter your Email or username and Submit. A link to reset your password will be sent to your email.
If the password reset does not work, send email to the Oracle Supplier Data Desk at email@example.com to have it reset.
After logging into the Supplier Portal, click on the Navigator icon at the left upper corner of your screen. The menu should expand and you will click on the Invoices and Payments link.
View instructional video on Oracle Supplier Portal Cloud Video Hub.
After logging into the Supplier Portal, click on the Navigator icon at the left upper corner of your screen. The menu should expand and you will click on the Invoices and Payments link. Under that menu, you should see the Create Invoice link. Instructional video can be found on the Oracle Supplier Portal Cloud Video Hub.
Note: When creating an invoice, be sure to overwrite the Invoice Date and the Amount (if Quantity not available on line) fields. The date will default to the current date and the amount to the full PO line amount, which would both delay reimbursement.
If the link is not available, it could be that it has been disabled due to the Oracle Accounts Payable month end close. The dates will differ, but generally starts during the last week of the month through the first couple of days into the new month.
If the Purchase Order is not available in the search when creating an invoice, send email to the appropriate LOB Contact to determine the issue.
If either of the situations occur, send email to the appropriate LOB Contact to determine the issue.
Send email to P2P-helpdesk_WW@oracle.com to request it to be cancelled.