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Build Digital Assistants for Your Enterprise Applications

Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that respond instantly, improve user satisfaction, and increase business efficiencies.

Simplified Development and Analytics

Simplified Development and Analytics

Build a digital assistant that goes beyond simple chatbots by initiating interactions from updated data and gain real time insights into the performance of your digital assistant for continued analysis and improvement.

Connect to Multiple Backend Systems

Connect to Multiple Backend Systems

Connect to any of your enterprise backend systems to give your digital assistant the power to transform your business.

Reach More Customers

Reach More Customers

Support multiple clients and popular conversational interfaces, including Facebook Messenger, WeChat, Slack, Amazon Echo, Google Home, and Apple HomePod.

Product Features

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Bot-initiated Interactions

    Proactive Engagement

  • A digital assistant is proactive, anticipating and initiating interactions with users based on established processes and updated information.
  • Live Agent Handoff

  • Enhance user interactions with live agent handoff capabilities, which handle situations the assistant has not yet been trained for.

Multi-Purpose Skills

    Automate Multiple Apps

  • Digital assistants can combine skills that vary, depending on the context of the interaction and the connected backend system.
  • Instant Apps

  • Build an assistant that can capture structured data, leveraging existing app functionality, while staying within the flow of the conversation.

No-Code Development

    Visual Development

  • Let business subject matter experts leverage their knowledge by building digital assistant through visual and declarative tools — no programming required.
  • QnA Builder

  • Quickly enhance an assistant's skills by importing already-established FAQs to automate common inquiries.

Digital Assistant Insights


  • Built-in analytics and dashboards offer insights into conversational bottlenecks and utilization metrics, to improve accuracy of the digital assistant and craft a better user experience.
  • Self Learning

  • Supervised self-learning using analytics to augment and enhance digital assistant capabilities, while maintaining integrity of data.

Oracle Digital Assistant Pricing

Product Unit Price (Request)
Oracle Digital Assistant Cloud Service

A request is defined as one round-trip interaction: a request to the Digital Assistant and a response from that Digital Assistant. There is a minimum consumption rate of 250 requests per hour for each account.

Oracle Digital Assistant Platform for Oracle SaaS

Product Monthly Subscription Metric Minimum
Oracle Digital Assistant Platform for Oracle SaaS - Hosted Employees Hosted Employee 1000
Oracle Digital Assistant Platform for Oracle SaaS - Hosted Named User Hosted Named User 500
Oracle Digital Assistant Platform for SaaS - 1,000 Sessions 1,000 Sessions 20