Oracle Customer Experience (CX) Training and Certification

Oracle University offers a variety of role-based learning paths and specialized certifications to help organizations deliver consistent, personalized customer experiences by maximizing their use of Oracle Cloud CX applications. Digital training equips your CX users with best practices for Oracle’s sales management, customer engagement and advocacy, and customer center management solutions.

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Learn more about Oracle Cloud CX training

Discover more training and certification options for Oracle CX solutions.

  • Oracle Sales

    Learn how Oracle Sales applications help you engage with customers earlier and close deals more often with training on sales force automation, sales performance management, incentive compensation, and partner relationship management solutions and capabilities.

  • Oracle Marketing

    Learn how Oracle Marketing applications help you personalize every customer experience with training on Oracle Fusion Cloud Eloqua Marketing Automation, Oracle Fusion Cloud Responsys Campaign Management, and Oracle Fusion Cloud Unity Customer Data Platform.

  • Oracle Service

    Learn how Oracle Service applications help you develop lasting customer relationships with training on Oracle Fusion Cloud B2C Service, Oracle Fusion Cloud Field Service, and Oracle Fusion Cloud Intelligent Advisor.

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