Hotel POS System—Oracle MICROS Simphony

Everything you need, working as one

From service floor to back-of-house, Oracle's food and beverage solutions bring together software, hardware, and operational insights customized to the needs of your property, pace, and guests.

Hotel Cloud POS system

Simphony and OPERA Cloud provide a unified platform with shared guest profiles, mobile ordering, simplified configuration, and resilient cross-platform support, all wrapped in a consumer-grade experience.

Elevate the guest experience

Shared guest profiles across Simphony and OPERA ensure personalized service with preferences for dining, room amenities, and special requests accessible by staff.

Properties using integrated systems report up to a 20% increase in guest satisfaction scores due to more personalized and efficient service delivery.

Boost operational efficiency

Automated data synchronization between F&B and hotel operations reduces manual data entry, saving time and minimizing errors.

Reduce operational costs by streamlining workflows and cutting down on administrative tasks.

Support revenue growth

Cross-platform data insights allow for targeted upselling and cross-selling opportunities, increasing average guest spend per stay.

Personalized offers and promotions made possible through shared guest profiles can increase food and beverage sales.

Future-proof investment

Built to adapt to new industry trends, such as mobile ordering, digital payments, and loyalty programs, ensuring longevity and relevance in a changing market.

Analytics: Access operational insights anywhere

Oracle Simphony provides insight from high-level operations down to individual guest-check details, allowing greater focus on food and beverage revenue opportunities. Gain a 360-degree view by organizing and consolidating data into easy-to-view reports and dashboards.

The Oracle InMotion mobile app, available for iOS and Android, allows you to keep track of sales and forecasts and even receive alerts for high voids, discounts, and other exceptions from your smartphone.

• Discover OPERA Cloud Loyalty (PDF)

Innovate through integration

Rapidly introduce new products and services by integrating third-party solutions from our vast partner network. Our APIs are publicly available so teams can get started independently.

• Explore the hotel POS system integrations

Hotel restaurant POS terminals

POS hardware that’s built sturdy, smart, and stylish for hotel restaurants. From spills and drops to extreme temperature environments, our hardware withstands the demands of hard day-to-day use while showcasing a sleek, modern look.

MICROS Compact Workstation

Optimize limited and remote service space with smaller, smarter, and portable POS hardware. Ruggedly designed to endure extreme environments, the Oracle MICROS Compact Workstation offers top performance at an affordable price.

New—flip to self-service feature

When paired with the adjustable vertical stand, Workstation 8 can alternate between traditional POS and self-service kiosk mode.

Tablet 722

Empower staff to provide exceptional guest service with tablets they can take anywhere. With the ability to run Oracle POS and Oracle PMS, the tablet can be used by the restaurant, front desk, housekeeping, and maintenance.

Self-service hotel and casino kiosk

Give your guests the freedom to serve themselves with Oracle’s kiosk solutions. Guests can independently check-in and out of the hotel, order food and drink from a pantry, and bill items to their room.

• Video: Introducing Oracle MICROS Workstation 8: vertical (0:28)
• Video: Introducing Oracle MICROS Workstation 8: low profile (:26)
• MICROS Workstation 8 (PDF)
• Hotel and casino kiosk (1:05)
• MICROS Compact Workstation (1:38)
• MICROS Mobility and Tablet (PDF)
• Explore all MICROS POS Hardware and Peripherals

Improve guest satisfaction

Oracle Kitchen Display Systems (KDS) simplifies communication and processes, increases productivity, and manages orders from the dining room and mobile platforms. It’s the key to order accuracy, food quality, and service speed.

Superb kitchen performance

• Show all orders on easily readable display screens, eliminating paper tickets
• Facilitate communication among kitchen, host, waitstaff, and bar
• Display recipe cards and photos to improve kitchen-staff performance
• Accurately track order times and status to increase speed of service
• Make adjustments based on real-time performance metrics
• Use a variety of heat- and spill-resistant hardware options to suit any environment

• Explore KDS benefits (PDF)

Outsource menu management

Save time with Oracle Hospitality’s enterprise menu management solution

Tap Oracle Hospitality’s expertise for accuracy and efficiency on menu and pricing updates for a single location or across a series of locations. Improve your margins and ensure that brand standards are maintained.

Leave the programming to us

• Eliminate in-house programming and streamline managerial tasks
• Leverage a global team of consultants with a diversity of language skills
• Manage small and large food and beverage operations across all hotel brands
• Ensure consistent coverage and brand standards across locations
• Reduce errors and maximize food and beverage margins

• Read the menu management brochure (PDF)

Payment processing options that meet your requirements

To fulfill operations and guest service needs, Oracle Hospitality is committed to offering payment solutions that include cutting-edge technology for contactless restaurant operations, including mobile and kiosk solutions.

• Learn more about Oracle Payment Interface
• Learn more about Oracle Hospitality Payment Cloud Service