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Oracle Modern Best Practice—Procurement
Supplier Return to Settlement
The mobile, social, Internet of Things, and cloud capabilities built into modern best practices enable you to gain efficiencies in the supplier return process. Simplify activities and easily collaborate with cross-functional teams. Identify and qualify returns through social media and mobile devices. Securely request, approve, ship, receive, and record returns transactions through the cloud. Use the following best practice as your roadmap to a more strategic, efficient, and data-driven procurement processes.
Mobile. Social.Request RMA
Contact supplier to authorize return. Enter return shipment and record Return Material Authorization (RMA) information.
Mobile. Internet of Things.Prepare Material for Shipment
Consolidate and pack material to be returned for credit.
Mobile. Internet of Things.Load Material
Load the prepared material to the dock for shipment.
Mobile. Social. Internet of Things.Ship Material
Ship material to be returned and notify supplier electronically.
Mobile.Receive Material—Supplier (Optional)
Receive replacement materials from suppliers to inventory or specified location.
Mobile.Record Returns Transactions
Settle outstanding balance with supplier. Record returns from supplier performance analysis.