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Services & Support

Rely on Modern Marketing Expertise for Digital Marketing Success

Welcome to Services & Support

From account managers to technology gurus to marketing experts, our industry-leading team is here to power your success. Our team works with you to ensure your campaigns are executed quickly and delivered error-free.

 
Briefs

Creating Ideal Customers

Personalize every experience to increase engagement, advocacy, and revenue.

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DIGITAL SERVICES

Better Results Faster

Oracle Marketing Cloud Digital Services accelerates your Modern Marketing success with a variety of comprehensive services. Choose from strategy, analytics, implementation, and technical support to creative, campaign, and training services.

Aligned to Your Objectives
Our Modern Marketing experts provide the services you need aligned to your objectives. From completely managing your cross-channel marketing solution and collaborating with creative experts to just running a discrete process or integration, we take care of the details so you can concentrate on the big picture.
 

SUPPORT & CUSTOMER SUCCESS

Expert Guidance

Award-winning Customer Support
With the Oracle Marketing Cloud, you have support at your fingertips 24/7. Learn about all our Support options.
 
Experienced Guides for the Journey
Our Modern Marketing experts help guide and accelerate adoption, chart your path to success, target focus areas, support your technology, and identify new opportunities. Think of them as experienced guides on your journey to Modern Marketing.  The Oracle Marketing Cloud Success Program team programmatically ensures that our technology and services directly support your goals. This important service is included for all customers as part of the Oracle Marketing Cloud subscription.
 

ACADEMY

Best Practice Education

 
Real World Best Practices 
Marketing technology knowledge is the bottom line for success because it has a direct impact on revenue, results, and sales and marketing alignment. We teach proven Modern Marketing best practices and how to apply them in the real world. 
 
Designed for Modern Marketers
Academy classes are designed for Modern Marketing practitioners who want to grow their professional skills and product knowledge. Courses span the capabilities of the Oracle Marketing Cloud with B2B Cross-Channel Marketing, B2C Cross-Channel Marketing, Data Management, and Content Marketing options. There are also courses that support marketing professional accreditations aligned to specific marketing titles.
 
Personalized Yet Consistent
We’ve found that our customers need a wide range of options when it comes to training. We can educate individuals, small groups, large teams, or even the whole organization. Get personalized curriculum plans with content that’s delivered consistently based on proven success. Explore our course catalog, delivery options, and recognition programs today.