Oracle Premier Support for Systems

Oracle Premier Support for Systems provides the essential services and resources your business needs to maintain the availability of your systems and the business applications they support.

Get the Most From Your Systems Investments

You've made a significant investment in Oracle systems. Our mission is to help you get the most of that investment. With Oracle Premier Support for Systems, you can expect the highest level of fully integrated support for your Oracle servers and storage systems.

• Award-winning, 24/7 service and support to help you keep your Oracle systems running at peak performance
• Comprehensive systems coverage that includes single-point accountability for Oracle server and storage hardware, integrated software (for example, firmware), and operating system software (Oracle Solaris, Oracle Linux, and Oracle VM)
• Fast answers and prompt resolution with around-the-clock access to Oracle product experts, hardware service, and self-help technical resources
• Tools and resources to proactively mitigate risk, simplify day-to-day IT operations, and maximize system performance, including Oracle Enterprise Manager Ops Center software
• Access to Oracle operating system patches, security updates, enhancements, and upgrades without additional license or support fees

For qualifying mission-critical systems, you can opt for additional assistance through Oracle Business Critical Service for Systems.