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Support & Customer Success

Customer Success Is Our Success

Achieve Your Goals

Our Oracle Marketing Cloud customer success experts help to ensure you take full advantage of Oracle Marketing Cloud technology and services. Whether it’s optimizing for adoption, analyzing your path to success, targeting areas for focus, supporting your technology, or identifying new opportunities, we stay by your side throughout your entire journey. We want you to achieve your business goals! And all of this is included as part of your Oracle Marketing Cloud subscription.

Customer Support

Expert assistance is available when you need it with Oracle Marketing Cloud. With global coverage, our team is always available to answer your questions and resolve any issues that might occur. Find all support options here.

Customer Success

The Oracle Marketing Cloud Customer Success team is dedicated to ensuring that your marketing transformation is a success. We are rooted in our Customer Success Framework which allows us to support you and provide strategic value at every stage of your Modern Marketing journey. Through our people, programs and platforms, we will provide guidance on best practices, strategy, and platform execution.