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Financial Services Customer Stories

Explore the successes our customers have achieved and learn more about their digital transformational journeys with Oracle.

Akbank logo

Akbank unlocks insight for profitability decisions with Oracle



Oracle has provided Akbank with a foundation for daily decision-making at the bank. The bank has taken advantage of expanded industry-leading functionality with Oracle Financial Services Profitability Management to drive significant business benefits.
Aynur Satici, Senior Vice President, Budgeting and Management Reporting Head, Akbank
Allied Bank logo

Allied Bank Limited blazes a digital path with Oracle


Allied Bank

Allied Bank Limited had a clear vision for digital banking. The solution needed to be holistic and scalable—and we knew that the Oracle Banking Digital Experience could provide what was needed to deliver for our customers.
Sohail Aziz Awan, Chief, Digital Banking Group, Allied Bank Limited
American Fidelity Assurance logo

American Fidelity Assurance Is Consolidating All Policy Administration into a Single System

American Fidelity Assurance

Ultimately, Oracle Insurance Policy Administration proved to be the solution that met the insurer’s 6,000+ requirements. Oracle was the clear winner at the end of the day.
Diana Bittle, Vice President, Software Solutions, American Fidelity Assurance
Andbank. logo

Andbank Fulfills Compliance Obligations with Oracle



Oracle Financial Services Financial Crime and Compliance Management Solution enabled Andbank to strengthen our financial crime and compliance investigation processes and improve performance by 20 percent.
Pedro Cardona Vilaplana, Subdirector General and Global CIO, Andbank
Bank of Ayudhya logo

Oracle Financial Services Empowers Bank of Ayudhya’s Digital-First Strategy


Bank of Ayudhya

Our strategy this year is to go digital, thinking digital first. So, what we are planning is to transform our banking business to become banking as a service...Towards the future we are looking for Oracle to be an empowering tool.
Supatra Aphaiwongse, Senior Vice President, Information Technology Group Bank of Ayudhya
BOV logo

Bank of Valletta implements a modern digital core with Oracle


Bank of Valletta

Bank of Valletta underwent a major and complex operation. This was not a straight-forward upgrade of a minor system, but it involved the decommissioning of major banking systems and replacing them within a new state-of-the-art core banking IT system—Oracle FLEXCUBE. It was the culmination of three years of hard work by our staff, from all areas of business and technology. They worked side by side so that they could implement this program successfully.
Ernest Agius, Chief Operations Officer, Bank of Valletta
Bank South Pacific logo

Bank South Pacific Chooses Oracle to Lead Digital Transformation


Bank South Pacific

We are pleased to be working with Oracle to further modernize our capabilities to ultimately give the customer the best experience possible.
Robert Loggia, COO, Bank South Pacific
Banque Régionale de Marchés logo

Banque Régionale de Marchés Deploys Innovative Banking Products and Services in Weeks


Banque Régionale de Marchés

Upgrading to Oracle FLEXCUBE Universal Banking 12.0.1 helped our bank bring the customer to the center of our business ecosystem, and it enabled us to be part of the most profitable banks in our market.
Raymond Faye, Deputy CEO, Banque Régionale de Marchés
CACIB logo

CACIB Enhances Its AML Function with Solutions from Oracle Financial Services



François Cavaye, Global Head of Financial Security at CACIB, discusses some of the expected outcomes of their AML transformation project including first-entity resolution, better detection and a decreased number of false positives.

Calypso Cloud logo

Calypso Cloud Services Run on Oracle Cloud Platform, Offering Fintech Innovation that is Possible Only with the Cloud


Calypso Cloud Services

Oracle was selected as the provider that could help us achieve the quickest time to market with the lowest risk.
Corinne Grillet, Chief Customer Officer, Calypso
Church Pension logo

Church Pension Group Improves Enterprise Communications with Oracle Documaker


Church Pension Group

By matching all of our business functionality needs against the capabilities of Oracle Documaker, and comparing them to the other vendors, Oracle Documaker really became the clear winner.
Denise Blankinship, VP, Information and Data Support, Church Pension Group

CNA Managed Complex Commercial Implementation


Oracle Insurance Insbridge forms the backbone for our new rating system that will enable us to improve rating ability and respond quickly to market changes, while meeting regulatory requirements.
Jim Segriff, Vice President, Property Underwriting, CNA
ConnectOne Bank logo

ConnectOne Bank Has Grown Rapidly by Quickly Spotting and Acting On New Opportunities for Expansion with Oracle


ConnectOne Bank

Thanks to Oracle we now operate in a more flexible and scalable environment that allows us to make business decisions that reduce risk, cut costs, and drive increased profitability as the company continues to grow.
Neil Martucci, Senior VP and Controller, ConnectOne Bank
CO-OP Money NZ logo

CO-OP Money NZ Addresses Core and Digital Transformation


CO-OP Money NZ

We were impressed with Oracle’s modern systems, especially around the API area. We are now far ahead of any bank or financial institution in New Zealand, and are looking to see what innovation we can provide utilizing the APIs.
Deane Johns, CIO, CO-OP Money NZ
Credit Agricole Vita logo

Crédit Agricole Vita accelerates compliance with the new accounting standards with Oracle’s IFRS 17 Analyzer solution


Credit Agricole Vita

Even in uncertain times, Crédit Agricole Vita uses Oracle’s IFRS 17 Analyzer solution to keep its data and compliance projects on pace for completion well ahead of the 2023 deadline.

CTBC Bank logo

CTBC Bank Launches New Services 2x Faster, Creates Customized Reports 5x Faster



We chose Oracle FLEXCUBE over competing products because of its rich functionality and scalable architecture, Oracle’s continuous investment in products, and strong support from Oracle Consulting.
Frank Shih, Executive Vice President, CTBC Bank
Defence Health logo

Defence Health and Oracle: Superior health for those who serve


Defence Health

Defence Health Australia, chose Oracle to transform the member experience. Specifically, the organization wants to become more agile in meeting members' needs and providing a more modern and convenient experience through digital processes.
Joanne Kadlecik, COO, Defence Health Limited
Delta Dental logo

Delta Dental of California Gets Faster to Market with Oracle Revenue Management and Billing


Delta Dental of California

Replacing our legacy billing systems with Oracle Revenue Management and Billing allowed us to implement complex products and pricing rules that made our enrollment process easier for our members.
Hari Makkala, Head of Information Technology, Delta Dental of California
Ecobank logo

Ecobank leads Pan African Digital Banking Transformation



We transformed our network, transformed our systems, to ensure that we are able to focus and drive new businesses, new agenda, following the group digital agenda to ensure that we can provide products and services that our customers could get, at the price point that they could afford.
Tomisin Fashina, Group CIO, Ecobank
Farmers Insurance logo

Farmers Insurance Drives Agents’ Sales with Siebel CRM


Farmers Insurance

We did not make it a technology piece. We said this is a business need, and what does the business want. We’re looking forward to the opportunity the CRM tool is going to provide us into the future.
Partha Srinivasa, Vice President, Farmers Insurance Group, Inc.
FBN Bank UK logo

FBN Bank UK goes digital and innovates with Oracle



We have partnered with Oracle for more than a decade because they are at the forefront of payments innovation. That is very important to us.
Santiago Castro, Chief Data Officer, FBN Bank UK
Fidelity Investment logo

Fidelity Investment is Using Flexible Business Rules to Develop Complex Annuity Products

Fidelity Investments Life Insurance Company

OIPA has allowed us to shorten our delivery time for new products and product changes. We have also had a greater ability to integrate with other systems and to deliver process efficiencies.
James Klauer, Vice President, Client Technology, Fidelity Investments Life Insurance Company
Fonasa logo

Fonasa, the Chilean Public Health System, Uses Oracle Technology to Modernize Healthcare and Manage 13.5M Members



With the Oracle solution, we have all the information and we can perform online evaluations applying all the required business rules.
Marcelo Gonzales, Project Director, Fonasa
Harvard Pilgrim Health Care logo

Harvard Pilgrim improves eligibility and claims efficiency


Harvard Pilgrim Health Care

We were facing a strategic need to upgrade our systems and sought a solution that supports our objectives and helps us achieve transformation. Oracle Health Insurance enables flexibility for our business, while allowing for growth and change while we are undergoing that transformation.
Deborah Norton, CIO and Senior Vice President, Operations, Harvard Pilgrim Health Care
HBF logo

HBF Selects Oracle Health Insurance to Support Digital Transformation



As the provider of our core health insurance system, Oracle will be a crucially important partner for HBF, enabling us to develop and launch products more quickly in response to our members’ needs.
Prasad Arav, Head of Transformation, HBF Health Limited
HDFC logo

HDFC Bank: Digital & Data Transformation Journey Powered by Oracle



HDFC Bank has endeavored to adopt technology and digital platforms to its was crucial to have solution providers that brought out innovative products.
Munish Mittal, Group Head IT and CIO, HDFC Bank
Heartland logo

Heartland Bank Engages with Customers on Digital Platforms and Improves Turnaround Time


Heartland Bank

One of the changes we are seeing is the speed of turnaround. The feedback we are getting from customers is that it’s taking half the time on the Oracle system. Also, previously it took us four to six weeks to change a product feature. Now it takes us only a few hours.
Jeff Greenslade, CEO, Heartland Bank
Humana logo

Humana moves to real-time claims with Oracle



With Oracle Health Insurance, Humana plans to go beyond more efficient claims processing to provide future-forward capabilities, including realtime claims processing with the capability for members to pay their share automatically via digital wallets, a Health Savings Account, or bank account.
Mike Wheatley, Associate Vice President, Humana
ICICI Bank logo

Learn How this Premiere Private Bank in India Gained Near Real-Time Visibility into the Equation Between Growth, Risk, and Capital



The single biggest learning that we had from this data transformation is to take your data really seriously and use this opportunity to make your data sourcing as simple as possible.
A R Ganesh, General Manager, ICICI
Invest Banca S.p.A. logo

Invest Banca S.p.A. is the First Italian Bank to Implement Oracle FLEXCUBE, Localized and Integrated by Banking Outsourcer Cabel Industry S.p.A.

Invest Banca S.p.A.

Oracle FLEXCUBE now allows us to easily and efficiently integrate with a series of specialized solutions already in use by our retail and institutional clients. Moreover, it allows us to keep apace with ever more demanding banking regulations, such as MiFID, PSD2, and GDPR.
Stefano Sardelli, Managing Director, Invest Banca
KeyBank logo

KeyBank drives transformation with digital all-in strategy



In this fireside chat, Amy Brady, CIO at KeyBank and Sonny Singh, EVP and GM for Oracle Financial Services discuss how KeyBank's "digital ready by design" approach is leading to progressive transformation at the bank.

Kubota Tractor logo

Kubota cultivates new finance opportunities with Oracle


Kubota Tractor

The market is changing—and our customers demand more flexible finance options. To meet these changing requirements and support Kubota’s ambitious growth goals, we needed to upgrade our legacy system—and Oracle Financial Services Lending and Leasing delivered.
Tyler Wilhite, Senior Operations Support and Project Manager, Kubota Credit Corporation
La Capitale logo

La Capitale Achieved Flexibility by Successfully Converting to a Modern Platform

La Capitale Financial Group

La Capitale is looking forward to working closely with the Oracle team to replace our legacy policy processing systems with more innovative solutions built upon the OIPA technology framework.
Francine Hampleman, Principal Director, La Capitale
Liberty Health logo

Liberty Health Future-Proofs its Organization with Oracle Health Insurance


Liberty Health

We keep on reinvesting in Oracle because of the successes we’ve had in the past.
Christo Groenewald Divisional Director, Health Business Enablement, Liberty Health
MKB Bank logo

MKB Bank leverages Oracle technology to transform its patchwork of legacy systems


MKB Bank

Our core systems are not very old but became patchwork by 2015. And when you think about how to go forward we believe that we need to deliver our clients digital solutions in the next couple of years...So we can start now with the basics and with the change of our core system.
Adam Balog, President and CEO, MKB Bank
NCB Insurance logo

NCB Insurance Chooses Oracle for Flexibility, Convertibility, and Centralized Offering of Its Products


NCB Insurance

We chose the Oracle administration system because of its flexibility and convertibility, and the ability to introduce all our insurance products on that platform.
Georgia Wright, Product Development Manager, NCB Insurance
Nedbank logo

Nedbank, One of the Four Largest Banks in South Africa, Rolls Out Oracle FLEXCUBE


We needed a core banking platform that would allow us to be flexible, allow us to meet customer requirements, allow us to do things like bundle pricing, and launch an enhanced digital experience to our clients.
Trevor Howcroft, CIO, Nedbank
NMB Bank logo

NMB Bank transforms its corporate and retail banking experience with Oracle FLEXCUBE and Oracle Banking Digital Experience


NMB Bank

With Oracle Banking Digital Experience, we are on the fast track to achieving our digital transformation goals, bringing new flexibility, convenience, and efficiency to our customers and powering future innovation.
Michael Mungure, Head of Transactional Banking, NMB Bank
PayActiv logo

With Oracle Compute Cloud, PayActive Realizes Rapid Time to Value, High Availability and Performance, and the Ability to Scale



We recently purchased Oracle Compute Cloud Service in a search for a cost-effective platform that delivers rapid time to value, high availability and performance, and the ability to scale our database as the company continues to grow.
Sohail Aslam, CTO and Co-Founder, PayActiv
Penn National Insurance logo

Penn National Insurance Brings Rate Changes and New Products to Market Faster


Penn National Insurance

We brought rate changes and new products to market faster. Business analysts could do the work in a shorter time. We’re able to get premium benefits more quickly and reduce expenses.
Bill Jenkins, CIO, Penn National
Pilot Catastrophe Services logo

Pilot Catastrophe Services Leverages the Flexibility of Oracle Revenue Management and Billing to Efficiently Manage Catastrophe Claims


Pilot Catastrophe Services

Our ability to quickly respond to the next disaster with the same number of administrative staff is magnified by Oracle—we’ll see a night-and-day difference.
Travis Goodloe, CFO, Pilot Catastrophe Services
Raymond James logo

Discover How Raymond James Looked Differently at Data Models and Data Sets to Develop a Sound Data Governance Program


Raymond James

We knew that if we put our data quality and customer data into the Oracle AML model, we would then be able to use that for our regulatory reporting and further enhance our general ledger.
David Lesser, SVP, Raymond James
SATHAPANA Limited logo

SATHAPANA Limited taps Oracle FLEXCUBE to modernize and introduce new products and services for lending



Our ongoing commitment to help the underserved to secure and access funds ties well to Oracle FLEXCUBE’s customer-centric approach.
Seang Serey, Chief Executive Officer, SATHAPANA Limited, Myanmar
Secura Insurance logo

Secura Insurance Companies Empowers Agents to Deliver Superior Customer Service


Secura Insurance Companies

Oracle Documaker has empowered our agents to effectively serve customers by giving them access to the policyholder’s history including coverage forms, declarations, invoices, and letters.
Shari Ebben, Supervisor, Systems Development, SECURA Insurance
Securian Financial Group logo

Securian Financial Group Creates New Products Faster and More Efficiently

Securian Financial Group

Our objectives were to be faster to market and be ready to respond to market opportunities. The combination of OIPA and ACORD standards was instrumental in helping us achieve those objectives.
Mary Anne Smith, Vice President, Securian Financial
United Bank logo

Ethiopia’s United Bank Rolls Out Oracle FLEXCUBE


United Bank

Many of the products we are talking about (Core Banking, Direct Banking) have been deployed by our internal staff after getting offsite training by Oracle. That enables us to save so much costs.
Melaku Kebede, VP, Systems and Ebanking, United Bank
VGZ logo

VGZ Lowered Administrative Costs by 30 Percent and Achieved Saving in Millions


With Oracle Health Insurance Back Office, we have reduced operational costs related to claims processing and policy administration by 30 percent.
Chris Nieuwenhuize, Manager, Information Management, VGZ
VIXXO logo

VIXXO Drives Powerful Pricing and Billing Management



We get better data, better analytics, and better information back. We also gain the ability to have less touching and manual manipulation of data prior to getting to our customers. Essentially it means we are getting it right.
Dan James, Director, Vixxo
Weatherbys Bank logo

Weatherbys Bank Chooses Oracle for Its Banking Transformation


Weatherbys Bank

Because of the pace of change, we felt we needed to partner with a leading expert and that’s why we chose Oracle.
Andrew Turberville Smith, COO, Weatherbys Bank
Westpac logo

Westpac Undertakes Strategic Customer Service Transformation



We are trying to drive customer-centric processes across our channels and our brands. Oracle Banking Platform provides the architecture we wanted to deliver that experience to our customers.
Tim Whiteley, General Manager, Application Development, Westpac