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Cloud Solutions Provider

An Oracle Cloud Solutions Provider is a recognized Oracle partner with the skills and demonstrated experience to build, deploy, run, and manage both Oracle and non-Oracle workloads in the Oracle Cloud. This Expertise is intended for partners who deliver or are expanding their professional or strategic business consulting services to architect, deploy and provide Managed Services for Oracle Cloud Solutions.

A more detailed Expertise journey can be accessed on the OPN Partner Portal as a member of Modern OPN.
Meeting the Qualifiers below recognizes your company as having proficiency to provide managed services within the declared regional market of the Sell and Service Expertise.

Oracle Cloud Expertise

Achieve and publish 1 Service Expertise

Qualifiers include:
→ 2 Implementation Specialist Certifications*
→ 1 Solution Architect
→ 1 Project Manager
→ 1 Oracle Support Specialist
→ 2 Demonstrated Customer Successes


Achieve and publish 1 Sell Expertise

Qualifiers include:
→ 2 Sales Specialists
→ 2 Solution Engineers


Note:
* Some Service Expertise may require additional Certifications.
Expertise should be in the same product family and in the same regional market.
Review the Expertise Catalog to determine the appropriate Service and Sell Expertise.

 

Customer Success

2 successfully managed customers under contract validated through Customer Satisfaction Surveys (Customer Go-Live Surveys / Customer Health Check Surveys)
OR
1 Partner-Published Customer Success Story highlighting managed services


Note:
Customer Go-Live Surveys, Customer Health Check Surveys and Customer Success Stories submitted towards attainment of initial Oracle Cloud Solutions Provider Expertise do not require the customer to be a current customer of Oracle, however, for submissions toward annual maintenance of Oracle Cloud Solutions Provider Expertise the customer referenced must be a current customer consuming Oracle Cloud.

 

Managed Service Audit

1 Independent audit of managed services


Note:
Audits are conducted on an annual basis.
The audit will review the company's history and success of delivering managed services including customer success cases, company staffing, and operational processes supporting managed services.

 

Review Agreements and Publish Expertise

1 Valid Cloud Services Agreement (CSA)
1 Valid Cloud Solutions Provider Amendment (CPSA)


Note:
Once your Oracle Cloud Solutions Provider audit has been completed, you can initiate the CSPA within the Oracle Cloud Solutions Provider journey. A valid Cloud Services Agreement (CSA) and Cloud Solutions Provider Amendment (CSPA) to the CSA is necessary to allow partners the ability to buy, build, deploy, run, and manage both Oracle and non-Oracle workloads with Oracle Cloud services for their end customers.