This Boot Camp is designed for Tier-1 and Tier-2 technical support professionals. You will learn how to effectively troubleshoot problems with SIP call flows through the Enterprise Communication SBCs series. By enrolling in this boot camp, you'll get a chance to deep dive into call flows through the Enterprise Communication Session border Controller (SBC) series configuration. By learning through a combination of interactive instruction, discussion and hands-on labs, you'll solidify your learning so you can apply it to your daily job. This boot camp also correlates this information to available troubleshooting interfaces. These interfaces include SNMP traps, alarms, ACLI output, network protocol analyzer output and logs.
Participants should first read the Oracle Communications Session Border Controller 2017 Troubleshooting Exam Study Guide and listen to the recorded webinar Introduction to the Oracle Communications Session Border Controller 2017 Troubleshooting Implementation Essentials Exam.
• Use and explain the various troubleshooting tools available.
• Troubleshoot boot and power-on problems.
• Confirm normal SBC operation and isolate problems to within the SBC or external to it.
• Troubleshoot signaling issues.
• Troubleshoot media issues.
• Describe the preferred troubleshooting methodology, which helps you expedite the fault isolation process.
Duration: The Enterprise Communications Session Border Controller Troubleshooting Boot Camp is a four (4) days, hands-on workshop.
Note: The duration is intended for general reference. The boot camp instructor may recommend a different approach in rolling the class. Students are required to check the boot camp duration for the scheduled event they are interested in.
Persons who require close familiarity with the SBC’s features, architecture, operation, and configuration and persons who on a day-to-day basis will perform any of the following tasks:
• Verifying normal operation and monitoring activity
• Configuring and provisioning
To enroll in OPN Boot Camps, please search offerings currently available using Oracle's Global Events Calendar.
Note: Oracle provides access to the Enablement 2.0 Boot Camp Program exclusively to Oracle Partners. Fees may vary by Boot Camp and geographic region, and partners should check the instance details for the Boot Camp(s) they are interested in attending. (OPN Cancellation Policy (PDF))
If you want to attend to a Boot Camp that you don't see on the schedule, or if you would like to request that we deliver a Boot Camp in a specific location or at a specific date, send us a request.