Oracle Intelligent Bots

網路廣播: 十五分鐘看懂什麼是對話式 AI
網路廣播: 十五分鐘看懂什麼是對話式 AI


隨選網路直播: 讓聊天機器人更自動化

Build Conversational Interfaces for Your Business

    • Build a digital assistant in an hour with declarative, visual design tools

    • Use built-in machine learning to understand customer intent and maintain context

    • Provide a quick, easy way for users to enter in information with Instant Apps

Simplified Chatbot Development
    • Extend on premises, Oracle Cloud, and third party apps simultaneously using skills from one digital assistant

    • Gain insight into customer and bot performance with built-in, multichannel analytics

    • Pay only for what you use and scale on demand

Complete, Open Platform
    • Deploy on websites, popular messaging apps, and voice-based interfaces

    • Produce a rich experience with multimedia, card, and carousel layouts

    • Increase response rates through automation and engage customers 24 hours a day, 7 days a week

Reach More Customers


Use Cases

Contact Centers
Contact Centers

Scale and automate repeated inquiries, allowing call staff to handle more complex requests.

Enterprise Bots
For Enterprises

Help employees complete self-service requests, recruit candidates, improve the sales process, and much more.

Consumer Bots
For Consumers

Use Oracle Digital Assistant to engage consumers in real time, with scalable and personalized conversations in the digital channel of their choice.

Oracle Intelligent Bots

Quickly build chatbots that let your customers engage in natural conversations with your business. Deployable on websites, mobile apps, messaging apps, and digital voice assistants, Oracle Intelligent Bots extend and enhance the functionality of your backend systems, delivering personalized and engaging experiences to each user. Oracle Intelligent Bots is part of Oracle Autonomous Mobile Cloud Enterprise.

Exelon 準備將 AI 驅動的聊天機器人帶給數以百萬計的顧客
Exelon 準備將 AI 驅動的聊天機器人帶給數以百萬計的顧客

Exelon 首席架構師 Kumar Thakur 談他們如何在短時間內開發出智慧型的聊天機器人,並及時提供美國東部上百萬名顧客使用。

AuraPlayer 幫助紐約大都會運輸署透過 AI 聊天機器人與顧客互動
AuraPlayer 幫助紐約大都會運輸署透過 AI 聊天機器人與顧客互動

AuraPlayer 執行長 Mia Urman 說明公司如何幫助紐約的大都會運輸署採用聊天機器人的技術與員工和顧客互動。 運用聊天機器人實現自然互動 運用聊天機器人實現自然互動 創辦人兼執行長 Phil Gordon 說明 Oracle Intelligent Bots 如何幫助他們以個人化的方式提供可隨選即用的資料。


埃森哲董事總經理 Pat Sullivan 說明他們和 Oracle 如何運用 Oracle Cloud 和人工智慧實現創新的聊天機器人技術。


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