PeopleSoft Support
Building off a proven 25-year history of best-in-class solutions, Oracle’s PeopleSoft delivers new application functionality and expands the capabilities of existing features on a continuous basis. On-premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.
Read about Oracle’s commitment to PeopleSoft.
PeopleSoft Support key features
Our commitment to PeopleSoft continues
Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support for your PeopleSoft investment. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2034, and we are committed to annually review whether or not to extend the Premier Support offering for an additional year.
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PeopleSoft support documentation and how-tos
PeopleSoft support accreditation provides self-paced, guided-learning paths with targeted resources and exams to validate your skills. The easy-to-consume modules show you how to leverage available tools and resources, give you time-saving best practices, and help you to unleash your potential by optimizing support interactions. You’ll get the latest tips and recommendations directly from our product teams. Topics covered include: installation, supporting and maintaining your PeopleSoft system, troubleshooting recommendations, and upgrading PeopleTools and applications.
View webcasts
Oracle Advanced Customer Services for PeopleSoft
Mission-critical support to help reduce risk, accelerate adoption, and maximize performance for PeopleSoft. Oracle Advanced Customer Services offers North American Payroll Tax updates for specific PeopleSoft HCM releases.
Learn more (PDF)
PeopleSoft Support and Oracle Applications Unlimited
Oracle Premier Support through at least 2034.
Oracle's commitment to continuous innovation
Applications and support—an unbeatable combination—included Oracle Applications are: Oracle E-Business Suite, Hyperion, JD Edwards EnterpriseOne, PeopleSoft, and Siebel.
Our commitment includes support for both on-premises and in Oracle Cloud Infrastructure—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.
You’ll get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.
No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.
Benefits of Premier Support for PeopleSoft
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Committed to customers
Maximize and expand your existing PeopleSoft investment with a product roadmap and support that allow time for future planning.
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Committed to products
Rely on our on-premises applications and support expertise to keep your business running efficiently.
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Committed to innovation
Depend on Oracle to continue investing in Continuous Innovation releases.
Resources
Oracle product documentation
My Oracle Support Community
My Oracle Support Community is here to help you get the most out of PeopleSoft and My Oracle Support. Get access to a host of Oracle resources and exchange tips with a vibrant community of peers and Oracle experts.
