Capi Europe is a familiar name in garden, pottery, and decorative accessories industries. The company has production sites in China, Vietnam, and Indonesia, supplying approximately 2,500 types of garden items to customers in 45 countries. Capi Europe has maintained strong growth over the past 10 years, particularly in the Netherlands, which is a trendsetter in the garden sector. The market is characterized by fast-changing trends, requiring greater control over production and inventory. For this reason, Capi Europe was looking for a new enterprise resource planning (ERP) system that would be robust and encompass all of the company’s activities.
An integrated ERP system was essential for success in the garden market, as it would enable Capi Europe to run its production, sales, logistics, and inventory-control operations more efficiently. The company chose Oracle’s JD Edwards EnterpriseOne 9.0 as its ERP solution, as it met the company’s specific requirements, including providing modules for warehouse management and business intelligence. In addition, the system was preconfigured by using Oracle partner Cadran’s Oracle Accelerate solution for wholesale distribution to enable industry-specific processes.
Capi Europe’s solution included three integrated components, JD Edwards Enterprise One ERP modules for finance, procurement, sales, and customer relationship management (CRM); a warehouse management system for inventory management and delivery; and business intelligence capabilities to manage information through reports and analyses. The implementation enhanced Capi Europe’s operational efficiency with increased shop floor control and enabled managers to make informed decisions at operational and strategic levels.
JD Edwards EnterpriseOne provided the integrated components and functionality that Capi Europe required to support its wholesale sector business. The solution’s intuitive interface was also attractive because it would be easy for employees to learn and navigate, speeding adoption and proficiency. An additional deciding factor was that Oracle partner Cadran offered an Accelerate solution for wholesale distribution, as a means to jumpstart the implementation with predefined industry templates.
Oracle partner Cadran began the implementation in early October 2010 and the system went live on January 1, 2011. The system was ready to use in just three months because the Oracle Accelerate solution’s preconfigured template substantially reduced the number of parameters that it needed to define. Furthermore, an implementation environment was immediately set up on a Cadran Virtual Machine, which enabled the project to start immediately.
Cadran was selected by Capi Europe because of its industry expertise and capability to deliver a tried and tested Oracle Accelerate solution that could be implemented within a very short time in a fixed-price mode. Cadran worked with Capi Europe to identify the processes and system setup. In addition, Cadran tailored the software to Capi Europe’s processes—such as order picking, sales orders, and information provisioning, using delivery notes and other documents.