Operação Brasileira da Coface Gains Efficiency for Brazilian Operations with Business Intelligence Tool
 
 

Operação Brasileira da Coface Gains Efficiency for Brazilian Operations with Business Intelligence Tool

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Operação Brasileira da Coface (Coface) is a multinational market risk firm that has a presence in 65 countries. Coface operates three business units: credit insurance, offering protection against default in long-term sales; customer portfolio recovery and management, which also provides personalized services focused on executing collections for clients’ partners through a wide international network; and commercial information. The company offers credit consulting that leverages a database with information about more than 56 million companies worldwide.

 
 

 
 

Challenges

A word from Operação Brasileira da Coface

  • “With Hyperion Interactive Reporting, we were able to have analytic reports in just a few seconds—a process that used to involve more than 10 worksheets and many hours of work. Now, we are more efficient and agile. Furthermore, we have more precise information about our clients’ exposure to risk.” – Adriano Cartolano, Controller, Operação Brasileira da Coface

  • Make decision-making and risk analysis more agile, crucial to profitability in the credit insurance market
  • Centralize and consolidate 20,000 records with information regarding clients’ profitability and risk exposure, distributed in several databases in Brazil and in France, to accelerate consultation services
  • Accelerate creating reports that are used to analyze and track the buyer portfolio of each client

Solutions

Oracle Product and Services

  • Worked with Oracle Partner NineCon to implement Hyperion Interactive Reporting, enabling immediate reporting on clients’ profitability and risk exposures, eliminating significant hours required to compile legacy spreadsheet reports
  • Obtained immense performance improvements and reporting accuracy by consolidating information about clients’ profitability and risk exposure that was stored in dispersed databases
  • Permitted the visualization of indicators that measure a client’s market profitability and risk with only one click,—a process that previously took an entire day to calculate
  • Reduced the time required for client risk reporting from half a day to seconds—providing more agility and transparency in the customer relationship
  • Gained an easy-to-use business intelligence solution that reduced reliance on IT for reporting and offered affordable licensing and development costs

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