Port of Fujairah Integrates Core Operational Systems and Harmonizes Financial Processes, Human Resources, and Payroll in Just Seven Months
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Port of Fujairah Integrates Core Operational Systems and Harmonizes Financial Processes, Human Resources, and Payroll in Just Seven Months

The Port of Fujairah is the only multipurpose port on the Eastern seaboard of the United Arab Emirates (UAE), approximately 70 nautical miles from the Straits of Hormuz. This strategic location at the crossroads of shipping lines between East and West is one of the Emirate’s vital facilities.

The port operates with a continuing process of enhancing its facilities and comprehensive range of functions. It offers complete facilities for a wide range of requirements, such as general, bulk and wet cargo, including oil. It also caters to bunkering and trading, small supply craft users and agents, container activity provided by Dubai Ports, and other general port services.

The Port of Fujairah has strong local relationships with Oracle and its partners, most notably long-time Oracle Partner Fujitsu and leading UAE systems integrator Oracle Partner Computer Network Systems (CNS). The port chose to deploy Oracle E-Business Suite and Oracle Business Intelligence Standard Edition and then upgrade to the latest releases to ensure tight integration and financial process insight with broader business functionality.

Challenges and Solutions

A word from Port of Fujairah

  • “Oracle E-Business Suite Release 12 enabled us to improve resource transparency, planning, reporting, integration, and scalability as demanded by a sophisticated and continually expanding multipurpose sea port. We deployed with Oracle Partners Fujitsu and Computer Network Systems, and later upgraded to Release 12.1 using in-house staff.” – Madhusudhan Sarangi, IT Manager, Port of Fujairah

The Port of Fujairah looked to Oracle and its partners to support its integration of financial processes with broader business functionality, while creating solid foundations for growth of the multipurpose sea port. It needed to enable transparent businesswide reporting and planning, vital for a business success in the competitive travel and transportation sector. But it also needed to replace an end-of-life ProphecyOpen enterprise resource planning (ERP) system, running on Ingres Database. To accomplish this, the Port of Fujairah sought a comprehensive suite of integrated, global business applications powered by an industry-leading database solution to tighten in-house controls for payroll, bank reconciliation, and human resources (HR) across the port facility.

Oracle worked with partners to implement Oracle E-Business Suite Release 12, fully integrating Oracle Financials with Oracle Inventory Management, Oracle Purchasing, and Oracle Human Resources. It also supplied Oracle Business Intelligence Standard Edition and Oracle Discoverer for business activity analysis and reporting to all levels of the organization, supporting decision-making in the regional transport marketplace.

All the selected Oracle applications and technology went live in just seven months, delivering inherent scalability to support the level of expansion possible at the international port with technology built for growth in volume and functionality. A robust local presence of Oracle, Fujitsu, and CNS expertise, now provides a level of support for regular maintenance and upgrades that had been absent with legacy systems.



Why Oracle

Focusing on functionality, Port of Fujairah wanted to deploy a comprehensive suite of integrated, global business applications that would bring it up to date and scale to accommodate new business needs as the port expands and extends its own services. Oracle E-Business Suite met these requirements better than any other solution on the market, so Oracle was selected. Additionally, Oracle E-Business Suite eliminated problems from lack of support for the legacy ERP Prophecy and Ingres platform in the UAE, and the difficulty of securing upgrades for the legacy systems.

Implementation Process

The port began implementation in May 2008 and finished by December 2008. During this implementation, the Port of Fujairah worked with long-time Oracle Partner and best-of-breed IT infrastructure provider Fujitsu, as well as local Oracle Certified Partner and Oracle E-Business Suite specialist Computer Network Systems (CNS). A smooth rollout of all Oracle applications and technology was completed in just seven months.


Fujitsu and Computer Network Systems had worked together on similar projects with other government entities in the region and had considerable experience in implementing Oracle E-Business Suite locally and worldwide.

Fujitsu implemented Oracle E-Business Suite 12 in seven months, providing a business process study, gap analysis, solution design, user training, build and customization, data migration, user acceptance testing, production setup, postproduction support, customized report development, and project management. An upgrade to Oracle E-Business Suite 12.1 was then implemented by in-house teams.