PT. Sigma Cipta Caraka (telkomsigma) Supports 50% More Loan Accounts per Client, Using Cloud-Based, SaaS Financial Solution—Increases Processing Speed
 
 

PT. Sigma Cipta Caraka (telkomsigma) Supports 50% More Loan Accounts per Client, Using Cloud-Based, SaaS Financial Solution—Increases Processing Speed

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PT. Sigma Cipta Caraka (telkomsigma) is a leading integrated-IT-solutions provider in Indonesia. The company offers a variety of IT consulting, management, software development, and integrated data center services, including cloud computing, software as a service (SaaS), disaster recovery, and financial managed services. It has approximately 250 clients in the banking, telecommunications, manufacturing, and distribution industries, including large international companies, such as the Commonwealth Bank.

One of telkomsigma’s main SaaS offerings is Arium CAM. The cloud-based, end-to-end IT solution enables banking and financial services clients to perform a range of credit and loan services, including loan processing, channeling, payment terms, asset purchasing, invoice discounting, and bulk factoring.

 
 

 
 

Challenges

A word from PT. Sigma Cipta Caraka (telkomsigma)

  • “We were very impressed with Oracle’s strong reputation and had already experienced its products’ high performance. By upgrading our software-as-a-service financial solution with Oracle Database, Oracle Application Development Framework, and Oracle Internet Application Server, we have increased the number of loan accounts our system can support for each client by 50% and improved processing speeds to up to 278 terabytes per second.” – Naharus Surur, Product Manager—Arium CAM, PT. Sigma Cipta Caraka (telkomsigma)

  • Improve the system performance of its cloud-based, end-to-end financial solution Arium CAM, which was previously running on MySQL
  • Provide a high level of system availability and stability for five clients that are using Arium CAM, including large international companies, such as the Commonwealth Bank
  • Ensure Arium CAM can scale to accommodate new banking and financial services clients

Solutions

Oracle Product and Services

  • Increased the number of loan accounts Arium CAM can support for each client by 50%—from 500,000 to 1 million
  • Improved financial application processing speeds to up to 278 terabytes per second
  • Developed financial applications and interfaces around 30% faster, using Oracle Application Development Framework
  • Provided 99.999% system availability, surpassing the company’s SLA of 99%
  • Increased client satisfaction by offering a better performing, more stable and reliable cloud-based financial solution, which doesn’t need to be restarted as often
  • Improved data analysis significantly by using advanced features, such as parallel processing, built-in analytical functions, and bulk processing

Why Oracle

telkomsigma was attracted to a number of features available in the complete Oracle solution, including partitioning, parallel queries, and analytical functions.

The company was also impressed by Oracle’s strong reputation and level of support. It believed Oracle Database and Oracle Internet Application Server could offer the high performance and reliability it was seeking to improve its Arium CAM financial solution.

Implementation Process

telkomsigma began upgrading its Arium CAM cloud-based solution with Oracle Database, Oracle ADF, and Oracle Internet Application Server, Enterprise Edition in January 2011. The company spent some time assessing its business requirements internally, and customizing the products accordingly.

The upgraded Arium CAM solution went live in November 2011.