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Founded in Lebanon in 1946, Transmed S.A.L sells and distributes consumer goods, including major brands such as Coca-Cola and Procter & Gamble. The company has expanded to include operations in the United Arab Emirates, Syria, Jordan, and several African countries. Each subsidiary acts as its own entity, with its own separate IT infrastructure.
Transmed Jordan was using a number of applications for order management, accounting, invoicing, and pricing, but there was no integration between them. As a result, employees regularly shared data manually, increasing the risk of errors and delaying processes.
To overcome these challenges, the company deployed Oracle’s JD Edwards EnterpriseOne 9.0 enterprise resource planning (ERP) applications. Since going live, it has accelerated the sales process, reduced errors, increased customer service quality, and shortened delivery times. Transmed also has more control over its pricing, which has helped it attract new customers. Further, its sales staff can now process new orders and accept customer payments remotely, which has increased overall efficiency and revenue flow.
Additionally, Transmed has deployed Oracle Weblogic Server, a scalable, enterprise-ready Java Platform, Enterprise Edition (Java EE) application server. The WebLogic infrastructure supports many types of distributed applications, enabling Transmed to deploy business-critical applications in a robust, secure, highly available, and scalable environment.
Transmed wanted to implement uniform ERP applications across all its subsidiaries to simplify management and share data more efficiently. It was already using JD Edwards EnterpriseOne 9.0 in its central office in Lebanon and had been so impressed with the system’s versatility that it decided to roll out the solution in Jordan.
Because Transmed Jordan was experienced with JD Edwards EnterpriseOne 9.0, implementation was very quick. This was important because any unplanned downtime during the deployment process would have resulted in an unacceptable loss of business. The company deployed the solution’s core eight modules in three months.
Established in 2004, Global Technology Solutions (GTS) operates across EMEA out of offices in Lebanon and Cyprus. An ERP consulting company, GTS is licensed to sell and implement Oracle application and technology products in the EMEA region, with a primary focus on the Gulf Cooperation Council (GCC) countries, Eastern Mediterranean, Cyprus, and North Africa. GTS is a key provider of JD Edwards applications and has established a solid footprint in the Middle East through many successful implementations and affirmative customer feedback, thus achieving Oracle Specialized Partner status in JD Edwards EnterpriseOne.
GTS is Transmed’s preferred partner, and the two companies have worked together for many years, culminating in this implementation of a new ERP solution in Jordan. With GTS’ assistance, Transmed’s new JD Edwards EnterpriseOne ERP system went live in just three months.
“GTS is a specialized JD Edwards partner with a proven track record of successful implementations in the EMEA region. Transmed S.A.L selected GTS because of its qualified resources and deep knowledge of Oracle products,” said Said Arnous, group financial controller, Transmed S.A.L.