Restaurant Technology Solutions
Build stronger customer relationships, transact in new ways, and grow your food and beverage business. Oracle offers a full suite of restaurant technology solutions, including mobile order and pay, online ordering, POS, end-to-end payment processing, and restaurant analytics, so you can deliver better business performance and exceptional customer experiences.
Align your guest experiences with operations for peak performance
Restaurant POS systems
Connect every interaction to achieve a single source of truth and profitably scale your business.
Explore restaurant POS systems
Payment processing
The Oracle Simphony mobile order and pay solution is an all-in-one restaurant POS and payment device that fits in the palm of a server’s hand.
POS integrations
Test new concepts and diversify your restaurant portfolio so you can continuously innovate.
Restaurant analytics
Empower owners, managers, head chefs, and servers to make real-time decisions.
Integrated online ordering and delivery
Seamlessly connect online ordering and popular delivery service providers to your POS so you can streamline order management and fulfillment.
Explore online ordering and delivery
Oracle GloriaFood
Add online ordering to your website, mobile app, and Facebook page—in just a few clicks for free.
Drive-thru and curbside
Alert customers when orders are ready for pickup and be confident that the order is going to the right person.
POS hardware
Optimize your restaurant business, drive-thru, curbside, table, and self-service guest interactions with our leading POS hardware. Switch now for just US$1.
Self-service kiosks
Speed up the order process, increase guest spend, and reduce wait times for guests.
Kitchen display systems
Automatically route orders to your kitchen to eliminate errors and align production to delivery promise times.
Explore kitchen display systems
Mobility solutions
Improve service times and overall efficiency with a handheld device that serves customers from tableside to curbside.
Restaurant enterprise resource planning
Gain a clear financial picture to make better decisions.
Explore restaurant enterprise resource planning
Enterprise performance management
Define your sustainability goals, make plans to achieve them, then track and report progress.
Oracle NetSuite for Restaurants and Hospitality
Remain agile and resilient in the face of constant change and make swift business decisions.
Explore Oracle NetSuite for restaurants and hospitality
Resources
Restaurant inventory management
Automatically reduce inventory at the time of order and analyze menu performance down to every ingredient.
Restaurant supply chain management
Keep food costs in check and maintain an agile restaurant supply chain.
Restaurant human capital management
Manage all aspects of HR with a common data source for all personnel, whether they’re aligned to corporate operations or franchise teams.
Explore restaurant human capital management
Restaurant labor management
Enable managers to create profitable schedules by time of day, season, and special events, and tighten labor costs by reducing overscheduling.
Restaurant marketing
Manage, control, and perform seamless execution of day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close.
Loyalty and engagement
Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them.
AI-powered, in-context help for the front line
Embedded into Oracle Simphony Cloud Point of Sale (POS), Smart Assistant gives restaurant teams self-service suggestions and immediate, actionable answers to common technical and operational questions—right from their workstation. Staff can ask support-related questions in plain language. For example, “Why can’t I log in to Simphony?” They receive context-aware guidance informed by Oracle Simphony documentation and knowledge base.
Smarter, faster support—right when it’s needed
Accessible in one click—or triggered by on-screen error messages—Smart Assistant brings guided assistance directly into the workflow to help teams troubleshoot issues such as login failures, device and connectivity problems, printer issues, and general system questions. Brands can integrate their own standard operating procedures so guidance reflects unique policies and workflows, and staff can share feedback to help improve response accuracy over time.
Availability
Smart Assistant is available to early adopters and is planned for broader availability to Oracle Restaurants customers later this year. Contact your Oracle representative for eligibility and rollout timing.
With Smart Assistant in Simphony POS, restaurants can serve guests faster, securely and at scale
- Enhanced integrated frontline support from any Simphony workstation with guided assistance when issues occur.
- Real-time, context-aware answers trained in Oracle Simphony documentation and knowledge base, helping improve first-time fix rates and minimize the need for external support calls.
- Troubleshoot faster with immediate, actionable insights for common POS and operational issues.
- Support brand-specific consistency and compliance by integrating standard operating procedures to help reinforce approved workflows and promote consistent operations across locations.
Oracle Cloud Infrastructure
Protect your customers’ data and scale operations globally on the world’s most secure cloud.
Find food and beverage solutions by sector
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Quick service
When speed of service is at the heart of your business, you need a system that can keep up with the pace and help you accelerate.
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Table service
Enable your servers to consistently deliver amazing service while bringing efficiency into the kitchen to turn tables faster and lower costs.
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Ghost kitchens and virtual brands
In a fast-paced digital world, discover how essential ghost kitchen technology can help your restaurant business expand.
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Sports and entertainment venues
Secure point-of-sale solutions for the entire venue—rain or shine—on the world’s most secure cloud infrastructure.
Food and beverage industry spotlight
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Point-of-sale fiscal compliance: A restaurant industry guide to fiscal responsibility
Learn how to navigate through ever-changing tax regulations in the restaurant industry with insights from Oracle leaders and industry expert Peter Backman.
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IDC names Oracle a Leader in full-service POS
Learn why Oracle is in the Leaders category in the IDC MarketScape: Worldwide Point-of-Sale Software in the Full-Service Restaurant Sector 2024-2025 Vendor Assessment.
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IDC names Oracle a Leader in quick service POS
Learn why Oracle was recognized as a Leader in the IDC MarketScape: Worldwide Point-of-Sale Software in the Quick Service/Fast-Casual Restaurant Sector 2024 Vendor Assessment.
Oracle Restaurants customer successes
Find resources and more
