Deliver consistent, connected, and personalized brand experiences with an integrated set of applications that span the entire customer lifecycle
Find out what Forrester said about Oracle CX Cloud Suite vs. Salesforce in their latest report.
Oracle's latest CX innovations - Oracle Engagement Cloud and Oracle Adaptive Intelligent applications - are redefining customer experience.
estimated annual revenue loss for businesses not offering a positive customer experience
(Source: Global Insights on Succeeding in the Customer Experience Era, Oracle, 2013)
Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.
However and wherever your customers interact with your business, Oracle connects those interactions with your brand—supporting all customer-centric functions—to improve the customer experience.
Predictive analytics, social media knowledge and real-time recommendations can give you collective insights that help you lower costs, grow revenue, and sustain brand value.
Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated applications help you beat the competition.
“What was really exciting about it was we were able to see more consistent service to our high value customers. ”
“The most satisfying bit for me is the fact that we’ve opened our eyes and it almost reinvigorates the way you think about business.”
“Our move to the Oracle CX Cloud has really been a very important part of our strategy, and our vision to delight our customers and exceed their expectations.”
Customer experience is your most strategic weapon. We can help you learn how to use it well!
Discontented consumers won’t wait around until you get it right. You must meet them in the moment of inspiration.