Oracle CX—Customer Experience Solutions

Customer Experience
Customer Experience

Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Elevate Your Game
Oracle Introduces New CX Cloud
Suite Innovations

New innovations within Oracle's Customer Experience Cloud suite help organizations create personalized experiences

Modern Best Practice E-Book
Oracle Modern Best Practice

Increase business agility. More than 100 Modern Best Practices deliver superior results, evolve with your business, support growth and innovation, and exploit enabling technologies.

Webinar: 7 Digital Technologies That Will Grow Your Business

Webinar: Seven Digital Technologies That Will Grow Your Business



Oracle used Oracle CX cloud solutions to transform its sales process.

Oracle Customer Experience

Discover Oracle Customer Experience
  • Complete
  • Connected
  • Data-Driven
  • Modern
  • Industry-Tailored
NBC Sports Engages Fans with Oracle Cloud
NBC Sports Engages Fans with Oracle Cloud

We see social media driving business results…more viewership, engagement, and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.

– Mark Lazarus, Chairman, NBC Sports Group
Southwest Airlines is Miles Ahead
Southwest Airlines Is Miles Ahead
Customers are receiving greater value by being part of the enhanced loyalty program, and financially it's been a benefit for Southwest
–Ryan Green, Senior Director, Loyalty and Partnerships, Southwest
Walgreens Delivers
Walgreens Delivers Context-Aware, Unique Experiences

The new battleground for commerce is social, local, and mobile…To deliver a context aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.

— Jason Fei, Director Architecture, E-commerce, Walgreens

In the Spotlight


Deliver More Than Customer Service With The Cloud
What’s good for customers is good for the company

Break down barriers so service employees can have informed interactions with high-value customers.

CMO Peer Solutions


CMO Peer Solutions
Guide to Leveraging New Technology and Marketing Platforms

See how CMOs are using technology to deliver a seamless experience.

Getting Past the Hype of Customer-Centric Marketing


Getting Past the Hype of Customer-Centric Marketing
The Biggest Issues Faced by CMOs

Get insights from Kevin Akeroyd, senior vice president of Oracle Marketing Cloud.

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