Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.
New innovations within Oracle's Customer Experience Cloud suite help organizations create personalized experiences
Increase business agility. More than 100 Modern Best Practices deliver superior results, evolve with your business, support growth and innovation, and exploit enabling technologies.
estimated annual revenue loss for businesses not offering a positive customer experience
(Source: Global Insights on Succeeding in the Customer Experience Era, Oracle, 2013)
Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.
Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated applications help you beat the competition.
“We see social media driving business results…more viewership, engagement, and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.”
“ Customers are receiving greater value by being part of the enhanced loyalty program, and financially it's been a benefit for Southwest”
“The new battleground for commerce is social, local, and mobile…To deliver a context aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.”
Break down barriers so service employees can have informed interactions with high-value customers.
See how CMOs are using technology to deliver a seamless experience.