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Intelligently identify citizen and business needs at the moment of need, perform outreach, and help citizens navigate government agencies for support. Manage complex government programs, deliver services, and track compliance.
Government is complex, and citizens and businesses can find it difficult to navigate. Keep everyone informed using our data management and marketing solutions.
Offer around-the-clock, automated, and highly personalized advice and referrals, via the citizen’s preferred channel. Provide self-service that integrates seamlessly with human-assisted interactions.
Reduce the complexity of the application process for government programs, permits, and licenses by enabling business and citizens to use their preferred device and channel. Automate even the most complex policy-driven decisions.
Manage complex cases that include multiple citizens. Determine the best course of action for each unique set of circumstances. Make informed decisions using analytics then monitor outcomes and propose policy enhancements.
Transform social services with innovative solutions that enable you to:
City and county governments can prioritize the interactions for the most pressing issues of your local citizens and businesses by providing:
Help citizens and businesses find relevant services and understand their compliance obligations with automated, highly personalized advice that delivers: