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B2C Service Center

High-Volume Contact Center

Enable personalized, automated experiences consistently on any channel. Empower agent enthusiasts to provide expert and empathic customer service.

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B2B Service Center

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Differentiate your brand using a connected service solution that provides a 360-degree view of the customer and enables collaboration between teams across the customer journey.

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Field Service

Field Service Management

Empower your mobile workforce with web-based, iOS, and Android applications and keep your customers informed throughout the entire service lifecycle.

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CX Commerce

B2B and B2C Commerce Platform

Offer complete omnichannel, self-service, and digital experiences using Oracle's unified B2B and B2C commerce platform.

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CX Content

Smart Content and Authoring

Create content that can respond to all combinations of audience profiles and intent using an agile asset hub that dynamically creates, curates, and delivers exceptional customer interactions.

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