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Oracle TeleSales is a call center application designed for inside sales professionals, including inbound telesales and outbound telemarketing agents. Oracle TeleSales provides a versatile set of tools to help the inside sales team manage the entire sales cycle, from marketing to booking orders. Key functions include comprehensive customer and contact management, list generation, lead, opportunity and pipeline management, quote and order generation, event registration and collateral fulfillment. Whether selling over the phone, via the web or through mobile devices, Oracle TeleSales offers a true multi-selling solution that supports the sharing of leads, opportunities and forecasts.