Oracle RightNow Outreach Cloud Service—Features

Sophisticated Multi-Stage Outreach Campaigns

Oracle RightNow Outreach Cloud Service enables you to create proactive, relevant communications based on complete customer history. Powerful campaign management tools help you improve the quality of customer service, build customer loyalty, and drive profitable, cost-effective customer engagements.

Grow loyalty and advocacy through every interaction. Capture, learn and segment data based on customer behavior both predictive and gathered, for delivering timely and relevant communications

Grow loyalty and advocacy through every interaction. Capture, learn and segment data based on customer behavior both predictive and gathered, for delivering timely and relevant communications.

Features

Benefits


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