Oracle Service Cloud Community Self Service

Enable Customers to Help Each Other

Oracle Service Cloud Community Self Service makes it easy for customers to support each other in peer-to-peer forums and to access relevant knowledge from their peers when searching for information.

Community content displayed alongside company knowledge.

A New Community Experience

A New Community Experience
  • Allow customers to share knowledge and insights with each other in a safe, productive environment
  • When customers search for information, return relevant Community discussions alongside Knowledgebase Answers
  • Build and Manage a Community using the standard Oracle Service Cloud toolset

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