Oracle RightNow Self Service for Facebook Cloud Service—Features

Extend your Customer Experience Strategy to the World's Largest Social Network

Oracle RightNow Self Service for Facebook Cloud Service empowers and differentiates your brand by increasing your relevance, growing your fan base, and delivering on your brand promise where your customers are. RightNow Self Service for Facebook Cloud Service is a customer relationship management tool that allows quick response across multiple channels.

Improve service quality

Improve service quality by participating in the conversation and know when to listen, contribute, or redirect interactions with proactive notifications.

Features

Benefits


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