The security services firm partners with Oracle to update its finance, HR, and supply chain with integrated cloud software.
“We brought finance, payroll, and HR together, and Oracle was clearly above the rest of the competitors in our minds as we looked at the solutions out there. In that total scope of HR to finance, it was critical to have a single, integrated system for our clients. And that proved to be a great decision for us.”
For more than 80 years, Securitas has been a leading provider of physical security services, offering on-site, remote and mobile guarding; electronic security, and risk management to over 150,000 organizational clients around the world.
As Securitas expanded over the years via acquisitions, the company amassed a complex IT portfolio with poorly integrated systems, outdated technology—some nearly 30 years old—and manual processes.
Specifically, the company’s front- and back-end systems—which included 27 homegrown scheduling and workforce management products and three legacy, on-premises instances of Oracle PeopleSoft—were not integrated or optimized, and the new user onboarding process was slow and complicated.
“Despite all that, we were rather successful and that’s really because of our people,” said Brett Rosen, division controller for Securitas North America. “And our people found a way to get things done. Oftentimes in a very manual process. But in a changing environment, changing landscape, that’s not a well positioned, long-term solution.”
The company needed a single, unified system for finance, payroll, and HR in the cloud. Its overall goal was to adopt new technology that would enable the company to increase efficiency and modernize its services.
We needed to make sure our IT environment was as simple as possible. And that was a benefit of working with Oracle, because we got the majority of our core systems in that single play, which was a huge differentiator for us.
Why Securitas chose Oracle
Securitas chose to build on the strong partnership between the two companies and expand, update, and modernize its finance and HR technology footprint. Moreover, Oracle was able to meet the company’s needs for a core HCM system, payroll, financials, business intelligence, and cloud infrastructure from a single vendor, which would dramatically simplify the company’s IT environment.
Securitas decided to move from Oracle PeopleSoft to Oracle Cloud Enterprise Resource Planning (ERP) and Oracle Cloud Human Capital Management (HCM). as well as Oracle Supply Chain Management (SCM), Oracle Enterprise Performance Management (EPM), and Oracle Cloud Infrastructure (OCI).
Securitas has realized numerous benefits since implementing a lineup of new Oracle technology. The company consolidated its three on-premises financial systems, as well as 27 unique instances of its workforce management platform, onto a single cloud instance on OCI.
Securitas also improved its finance with Oracle Cloud HCM and Oracle Cloud ERP. Oracle HCM brought a 70% improvement in speed to hire new employees.
The Oracle Cloud apps are pre-integrated and share a common data model, allowing the company to create a single system of record across sales, finance, and HR. The integration between business intelligence and reporting has also enabled Securitas to adapt its business more quickly. Previously, key monthly reports would take three weeks to complete; now, it takes about two minutes.
The success of its digital transformation project in North America served as validation of the modernization and transformation starting point for the rest of the company. Projects of similar size and scope are currently underway within the company’s European operations.