Cruise Ship Management and Cruise Software

Passengers embark on cruises seeking memorable moments throughout their journey. Make them a reality by equipping your crew with mobile, user-friendly solutions—designed to deliver service that makes every guest feel special.

Get a look at the solution used by 9 of the top 10 cruise lines.

Comprehensive cruise ship management

Comprehensive cruise ship management for staff and guest data

Oracle Hospitality Cruise Shipboard Property Management is a central database containing all guest and crew information, enabling cruise operators to handle individual guests, groups, ship's crew, staff, and temporary visitors.

Manage data effectively

  • Complete guest, crew, visitor, and group handling
  • Fast check-in with offline functionality
  • Comprehensive safety and security systems
  • Central cashless accounting with invoicing, credit card handling, and gift-card functionality
  • Guest survey and comment card scanning and processing
  • Package plan, shore excursion, and onboard event ticket handling
  • Spa administration and casino integration

Enhance and Measure your Cruise Ship Performance

Oracle Hospitality Cruise Fleet Management provides comprehensive information on fleet performance. Onboard transactions are logged in real-time and data is automatically transferred to shoreside operations. Fleet Management System provides cruise operator headquarters with comprehensive, detailed, and near real-time information on hospitality KPIs across the fleet.

Powerful Cruise Management

  • Complete fleet-wide transaction and passenger activity monitoring
  • Consolidated, accurate, and automatic data transfer to headquarters
  • Guest data linked to reservation system
  • Comprehensive, multidimensional, cruise-fleet revenue analysis
  • Scope to fine-tune cruise schedules and maximize revenue generation
  • Real-time tracking of profit and loss performance at the head office

Point of sale

Discover how Oracle's point-of-sale (POS) system for cruise line restaurants, bars, cafes, and pantries orchestrates food and beverage operations and back-office functions, elevating the onboard guest experience.

Reporting and analytics

Simphony point-of-sale software from Oracle brings restaurant business analytics into the palm of your hand. Access business-critical data in clear reports and dashboards. Gain insights into your operations across all locations, including high-level metrics and data on individual guest checks. Make informed business decisions fast with access to real-time data from your restaurant POS system.


Accelerate innovation and customize cruise technology by collaborating with hospitality partners and integrators. With our open APIs, you can tap into best-of-breed solutions to deliver exceptional experiences.

Point of sale hardware

Oracle’s hardware and software work just as hard as you do. Our point-of-sale terminals and mobile devices are designed to withstand spills, harsh weather, constant use, and security threats. Powered by Simphony POS software from Oracle, our complete point-of-sale systems help restaurants elevate their speed and quality of service, in-house and online. Analyze sales trends, forecast inventory, update menus, manage employees, and integrate with a wide variety of popular third-party apps.

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