The future of applicant tracking systems
Applicant tracking systems are robust tools that continue to innovate to match the pace of change and demand in the workforce. The best systems are meeting this challenge now, but they will share the following common features in the future:
Mobile-first, information-rich, rapid adaptability
The needs of a multigenerational workforce are constantly changing, and your ATS must be flexible and adaptable to meet those expectations. Top candidates demand seamless, fully mobile interaction, and the leaders in the ATS marketplace are meeting them where and how they search and apply—on their phone and on the go. Job seekers also expect detailed answers to a litany of pre-employment questions, driving ATSs to become more searchable, provide live support or employ bots to tackle FAQs, and be customizable to address new needs in real time.
An enriched user experience
ATSs will continue to refine and optimize the candidate journey. More intuitive, simpler interfaces; the ability to pull information automatically from resumes; and self-service for scheduling interviews are and will continue to be differentiating features for prospective employees. Recruiters will also benefit from a more seamless experience in everything from job posting to task management.
Improved ability to leverage social platforms
Social networks are essential to the recruiting process, and ATSs will be more fully integrated with social media to identify top-end passive and active candidates while also helping organizations build a strong social brand.
Amplified effectiveness with AI
AI is essential for creating greater efficiencies. An ATS that incorporates AI can process complex data sets, helping identify the skills that differentiate top performers within an organization. By isolating the factors that determine success, employers and recruiters can create more targeted job postings, screen and assess skills on a more granular level, and help address weaknesses in the hiring process. Refined algorithms will provide a more nuanced, detailed portrait of an ideal candidate, and create a more personalized, frictionless experience for job seekers.
A cloud-based, fully integrated ecosystem
The future of ATS will be in the cloud, eliminating the need for on-premises maintenance and management while leveraging third-party infrastructure, scalability, and security capability. Leading ATSs will also integrate with the broader technology stack, allowing employers to better understand the ways in which recruiting processes impact the business.
Stronger diversity and inclusion
Not only do a diverse workforce and an inclusive culture strengthen an organization, but they’re also an expectation for employers and candidates. An ATS will use data and hiring patterns to identify and eliminate intrinsic bias in the hiring process, opening businesses to a more diverse set of skilled applicants.