Cutting-Edge Cruise Technology

Optimize operations and deliver superior guest experiences with scalable, high-performing technology solutions, built for the cruise industry.

Business Challenge

Gain visibility of overall fleet performance

Fleet Management provides a real-time view of cross-fleet data at headquarters. Analyze transactions, revenue flows, passenger demands, purchases, activities, and movement. Facilitate a daily, fleetwide snapshot of overall performance to compare operational performance among vessels and routes and enable data-driven business decisions.

Business Challenge

Manage guest, crew, visitor, and group information

Shipboard Property Management simplifies passenger and crew handling procedures by managing all relevant personnel information—including photographs—on the central database for easy profile access. Loyalty program numbers, emergency or temporary contact details, cabin numbers, complaints, and comments are all included in the profile record.

Business Challenge

Improve the onboard dining experience

Simphony Point-of-Sale (POS) is fully integrated with your onboard key cards (through Shipboard Property Management) for a cash-free environment that provides tracking of meal orders, table reservations, packages, and prepared stocks.

Business Challenge

Provide a better experience for guests

No one wants to wait in line on their cruise vacation. iCrew Mobile Application enables your crew to reduce customer service wait times by providing access to each guest’s full profile remotely.

Global Cruise Solutions

Onboard and shoreside IT solutions built for the cruise industry.

Shipboard Property Management
Effectively Manage Data

Efficient, professional, automatic. Shipboard Property Management ensures fast check-in/checkout and comprehensive safety and security, as well as streamlined management of guest data, amenities and packages, activity scheduling, and sales.

Fleet Management
Improve Fleet Performance

Inform, track, identify. Comprehensive, multidimensional, fleet-wide revenue analysis with fully consolidated, real-time data available at cruise line headquarters.

Food and Beverage
Simphony Point of Sale

Simphony Point of Sale integrates with your onboard key cards (through Shipboard Property Management) for a cash-free food and beverage environment, offering real-time tracking of meal ordering, table reservations, packages, and prepared stock.

Kitchen Display System

Streamline kitchen communication to enhance speed of service, meal quality, and guest experience. Kitchen management tools simplify communication between the front of house and back of house, enabling better staff organization and efficiency and ultimately a better dining experience for guests.

Kitchen Management Hardware

Oracle Hospitality’s ruggedized line of kitchen hardware facilitates the simplification of kitchen processes and workflow achieved with the Oracle Hospitality Kitchen Display Systems.

Hardware
Tablet 700 Series

Mobility designed and built for hospitality. The 7-inch Tablet 700 Series are rugged, mobile POS solutions that increase business efficiency. Their lightweight design, extended battery life, and durability make them the ideal choice for hospitality environments.

Compact Workstation 310 and 310 R

Compact, versatile, and robust. The Compact Workstation 310 and 310R are rugged portable POS devices. Their 10-inch design enables increased efficiency, enhanced operations, and unprecedented price performance.

Workstation 6 Series

A new category of engagement device. Deliver exceptional guest experiences with the Workstation 6 Series. Three sleek yet rugged POS terminals deliver superior performance and maximum efficiency with style.

Mobile
iCrew Mobile Application

Enable enhanced passenger experiences. iCrew is an intuitive mobile-enabled application for crew members to help passenger with requests quickly, letting them get back to having fun on their cruise, instead of waiting in line for service.

Tablet 700 Series

Mobility designed and built for hospitality. The seven-inch Tablet 700 Series are rugged, mobile POS solutions that increase business efficiency. Their lightweight design, extended battery life, and durability make them the ideal choice for hospitality environments.