يقدم دعم Oracle خدمة حائزة على جوائز

تتمتع Oracle بتاريخ طويل من التقدير في المجال وسجل حافل بتوفير تجربة ملكية فائقة. تعرف على المزيد حول دعم Oracle المتميز وخدمات نجاح عملاء Oracle.

2008 حتى الآن

ISO 9001: 2015/TickITplus و ISO/IEC 20000-1: 2018/TickITplus وISO-IEC 27001-2022/TickITplus معتمد لتوفير دعم البرامج من مراكز دعم العملاء العالمية في جميع أنحاء العالم. (2008 حتى الآن)

2015

• تم تصنيف بوابة My Oracle Support على أنها الفائز لأفضل مواقع دعم الويب لعام 2015 (ASP)
• Customer Service Team of the Year in APAC (Asia-Pacific Stevie Awards)

2014

Innovation in Service Offer Development (TSIA)

2013

Innovation in the Delivery of Support Services (TSIA)

2012

• NorthFace ScoreBoard Award (Omega)
• Service Excellence in Customer Commitment (TSIA)

2011

• Excellence in Service Operations Certification—Taleo (TSIA)
• Service Excellence in Mission Critical Support Hardware (TSIA)

2010

• Lifetime Achievement Award for Outstanding Service (TSIA)
• Service Excellence in Complex Application Support (TSIA)

2009

• Lifetime Achievement Award for Outstanding Service (TSIA)
• Service Excellence in Complex Application Support (TSIA)

2007

• Best Knowledge Management Practices (SSPA)
• Best Onsite Service (SSPA)
• Best Value-Added Support (SSPA)
• Boeing Performance Excellence Award (Boeing Corporation)
• Services Industry Leader Award (SSPA)

2006

• J.D. Power and Associates Global Certification for Outstanding Customer Support
• Multivendor Support Champion Award (TSANet)
• STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2005

• Best Support Team in EMEA (Stevie Awards)
• Lifetime Achievement Award (SSPA)
• STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2004

• Best Customer Service Organization (Stevie International Business Awards)
• STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2003

جائزة التميز في الخدمة من WebSTAR (SSPA)

2002

STAR Award for Innovative Support (SSPA)