Hotel POS System—Oracle MICROS Simphony

Discover how Oracle's point-of-sale (POS) system for restaurants, bars, cafes, and pantries orchestrates food and beverage operations and back-office functions, elevating the guest experience at hotels, resorts, and casinos.

Work smarter, not harder with the power of AI and automation.

Hotel point-of-sale (POS) features

Oracle MICROS Simphony POS can be used on fixed and mobile devices and supports F&B operations for properties of all types and sizes, from global hotel chains to independent hotels, casinos, and resorts.

Maximize hotel F&B point of sale

Empower the entire food and beverage team, from host to waitstaff to your kitchen and management crew.

Operating in the cloud increases restaurant agility, accelerating time to market for new menu items, promotions, and payment and service innovations.

Innovate through integration

Rapidly introduce new products and services by integrating third-party solutions from our vast partner network. Our APIs are publicly available, which means teams can get straight to work on their own.

Enhance guest experiences

Increase guest engagement with mobile POS functionality. Our mobile solution accommodates how guests want to engage today and gives them the freedom to use self-ordering operations and convenient payment methods.

Mobile Hotel POS Analytics

InMotion Mobile provides actionable data, alerting, and real-time reporting, allowing F&B operators to evaluate performance, measure success against forecast, and make critical decisions in real time from any location.

Hotel restaurant POS terminals

POS hardware that’s built sturdy, smart, and stylish for hotel restaurants. From spills and drops to extreme temperature environments, our hardware withstands the demands of hard day-to-day use while showcasing a sleek, modern look.

MICROS Compact Workstation

Optimize limited and remote service space with smaller, smarter, and portable POS hardware. Ruggedly designed to endure extreme environments, the Oracle MICROS Compact Workstation offers top performance at an affordable price.

MICROS Tablet 721

Empower staff to provide exceptional guest service with tablets they can take anywhere. With the ability to run Oracle POS and Oracle PMS, the tablet can be used by the restaurant, front desk, housekeeping, and maintenance.

Self-service hotel and casino kiosk

Give your guests the freedom to serve themselves with Oracle’s kiosk solutions. Guests can independently check-in and out of the hotel, order food and drink from a pantry, and bill items to their room.

Save time with Menu Management

Tap Oracle’s expertise for accuracy and efficiency on menu and pricing updates for a single location or across a series of locations and ensure that brand standards are maintained.

Leave the programming to us

  • Eliminate in-house programming and streamline managerial tasks
  • Leverage a global team of consultants with a diversity of language skills
  • Manage small and large food and beverage operations across all hotel brands
  • Ensure consistent coverage and brand standards across locations
  • Reduce errors and maximize food and beverage margins

Improve guest satisfaction

Oracle Kitchen Display Systems (KDS) simplifies communication and processes, increases productivity, and manages orders from the dining room and mobile platforms. It’s the key to order accuracy, food quality, and service speed.

Superb kitchen performance

  • Show all orders on easily readable display screens, eliminating paper tickets
  • Facilitate communication among kitchen, host, waitstaff, and bar
  • Display recipe cards and photos to improve kitchen-staff performance
  • Accurately track order times and status to increase speed of service
  • Make adjustments based on real-time performance metrics
  • Use a variety of heat- and spill-resistant hardware options to suit any environment

Hotel food and beverage analytics

Gain a 360-degree view of food and beverage operations with cloud-based restaurant analytics software that organizes and consolidates data into easy-to-view reports and dashboards.

POS reporting and analytics insights

Oracle MICROS Simphony provides insight from high-level operations down to individual guest-check details, allowing greater focus on food and beverage revenue opportunities.

Access operational data anywhere

The Oracle MICROS InMotion Mobile app, available for iOS and Android, allows managers to keep track of sales and forecasts, and even receive alerts for high voids, discounts, and other exceptions—all on their smartphones.

Payment processing options that meet your requirements

To fulfill operations and guest service needs, Oracle Hospitality is committed to offering payment solutions that include cutting-edge technology for contactless restaurant operations, including mobile and kiosk solutions.

Oracle Payment Interface for payment acceptance across the globe

Increase productivity with faster transaction times
Enable integrated payments from a single entry point along with functions to improve restaurant operations.

Enhance payment data security
Reduce the scope of payment card industry compliance by implementing the tokenization of card data.

Provide flexibility and choice in payment services
Oracle Payment Interface, in collaboration with the leading payment service providers, offers a single payment interface standard.

Additional documentation

Oracle Payment Cloud Service for simplifying payments at hotels and restaurants (currently available in the US)

End-to-end payment solution for hoteliers
Accept guests’ preferred payment method, including debit card, credit card, Apple Pay, Samsung Pay, and Google Pay.

No hidden service fees
Flat rate pricing structure under a pay-as-you-go model.

Month-to-month terms
No long-term contracts and no additional service or convenience fees or monthly minimums.

One support team
With Oracle as your payment processor, you have a single support team 24/7/365.

Secure and reliable
Route transactions through end-to-end encryption and comply with the Payment Card Industry Data Security Standard.

Discover MICROS Simphony Hotel POS system benefits

  • 01Better together: Integrated hotel PMS and POS

    The hospitality suite of OPERA Property Management and Oracle MICROS Simphony POS work together to empower staff and elevate the guest experience.

    Watch the unified vision video (1:04)

  • 02Delight guests and staff

    Oracle MICROS Simphony POS delivers comprehensive kitchen management, complete reporting, cost control and integrates with Oracle Cloud Infrastructure.

    Learn about Simphony POS for hotels (PDF)

  • 03Easy and reliable implementations

    Get a complimentary assessment for your food and beverage operations and learn how our consulting services can elevate your business.

    Learn more about your business

  • 04You can select Linux as well

    Oracle MICROS Simphony runs on the Oracle Linux operating system, offering restaurants in hotels and casinos a simpler platform to run their business.

    Learn about Linux options (PDF)

Learn how customers enhance dining experiences with Simphony POS

Hospitality resources

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