Oracle has a long history of industry recognition and a proven track record of providing a superior ownership experience. Learn more about Oracle Premier Support and Oracle Advanced Customer Services.
2008 to present
ISO 9001:2015/TickITplus, ISO/IEC 20000-1:2018/TickITplus, and ISO 27001/TickITplus Certified for Software Support Delivery from Global Customer Support Centers Worldwide. (2008-present)
2015
- My Oracle Support portal named a winner for Best Web Support Sites of 2015 (ASP)
- Customer Service Team of the Year in APAC (Asia-Pacific Stevie Awards)
2014
Innovation in Service Offer Development (TSIA)
2013
Innovation in the Delivery of Support Services (TSIA)
2012
- NorthFace ScoreBoard Award (Omega)
- Service Excellence in Customer Commitment (TSIA)
2011
- Excellence in Service Operations Certification—Taleo (TSIA)
- Service Excellence in Mission Critical Support Hardware (TSIA)
2010
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
2009
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
2007
- Best Knowledge Management Practices (SSPA)
- Best Onsite Service (SSPA)
- Best Value-Added Support (SSPA)
- Boeing Performance Excellence Award (Boeing Corporation)
- Services Industry Leader Award (SSPA)
2006
- J.D. Power and Associates Global Certification for Outstanding Customer Support
- Multivendor Support Champion Award (TSANet)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
2005
- Best Support Team in EMEA (Stevie Awards)
- Lifetime Achievement Award (SSPA)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
2004
- Best Customer Service Organization (Stevie International Business Awards)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
2003
WebSTAR Service Excellence Award (SSPA)
2002
STAR Award for Innovative Support (SSPA)