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Oracle Support Awards
Oracle Support Delivers Award-Winning Service
Oracle has a long history of industry recognition and a proven track record of providing a superior ownership experience. Learn more about Oracle Premier Support and Oracle Advanced Customer Services.
Date
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2008 - Present
- ISO 9001:2015/TickITplus and ISO/IEC 20000-1:2011/TickITplus Certified in Software Support Delivery for Applications, Database/Enterprise Manager, EBS/Media Solutions, Enterprise Performance Management, Industries, Middleware, Platinum Delivery, Cloud SaaS/PaaS/IaaS and Global Customer Hubs from Customer Software Support Centers Worldwide (2008-present)
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2015
- My Oracle Support portal named a winner for Best Web Support Sites of 2015 (ASP)
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2015
- Customer Service Team of the Year in APAC (Asia-Pacific Stevie Awards)
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2014
- Innovation in Service Offer Development (TSIA)
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2013
- Innovation in the Delivery of Support Services (TSIA)
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2013
- Innovation in the Delivery of Support Services (TSIA)
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2012
- NorthFace ScoreBoard Award (Omega)
- Service Excellence in Customer Commitment (TSIA)
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2011
- Excellence in Service Operations Certification - Taleo (TSIA)
- Service Excellence in Mission Critical Support Hardware (TSIA)
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2010
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
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2009
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
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2007
- Best Knowledge Management Practices (SSPA)
- Best On-Site Service (SSPA)
- Best Value-Added Support (SSPA)
- Boeing Performance Excellence Award (Boeing Corporation)
- Services Industry Leader Award (SSPA)
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2006
- J.D. Power and Associates Global Certification for Outstanding Customer Support
- Multi-Vendor Support Champion Award (TSANet)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
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2005
- Best Support Team in EMEA (Stevie Awards)
- Lifetime Achievement Award (SSPA)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
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2004
- Best Customer Service Organization (Stevie International Business Awards)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
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2003
- WebSTAR Service Excellence Award (SSPA)
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2002
- STAR Award for Innovative Support (SSPA)