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Oracle Support Awards
Oracle Support Delivers Award-Winning Service
Oracle has a long history of industry recognition and a proven track record of providing a superior ownership experience. Learn more about Oracle Premier Support and Oracle Advanced Customer Support Services.
Date
Award
-
2017
-
2015
- My Oracle Support portal named a winner for Best Web Support Sites of 2015 (ASP)
-
2015
-
2014
- Innovation in Service Offer Development (TSIA)
-
2013
- Innovation in the Delivery of Support Services (TSIA)
-
2013
- Innovation in the Delivery of Support Services (TSIA)
-
2012
- NorthFace ScoreBoard Award (Omega)
- Service Excellence in Customer Commitment (TSIA)
-
2011
- Excellence in Service Operations Certification - Taleo (TSIA)
- Service Excellence in Mission Critical Support Hardware (TSIA)
-
2010
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
-
2009
- Lifetime Achievement Award for Outstanding Service (TSIA)
- Service Excellence in Complex Application Support (TSIA)
-
2008
- ISO 9001:2008/TickITplus Certified in Support Delivery for Oracle Server Technology (Database, Engineered Systems, Enterprise Management, Middleware), Global Business Units, Applications (E-Business Suite, PeopleSoft, JDE, CRM, Fusion), Cloud Services and Global Customer Hubs from Software Support Centers Worldwide (2008 - present)
- Best Embedded Product Support (SSPA)
- Best On-Site Support (SSPA)
- Best Service Delivery Optimization (SSPA)
- Best Value-Added Support (SSPA)
- Service Excellence in Mission Critical Support (SSPA)
-
2007
- Best Knowledge Management Practices (SSPA)
- Best On-Site Service (SSPA)
- Best Value-Added Support (SSPA)
- Boeing Performance Excellence Award (Boeing Corporation)
- Services Industry Leader Award (SSPA)
-
2006
- J.D. Power and Associates Global Certification for Outstanding Customer Support
- Multi-Vendor Support Champion Award (TSANet)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
-
2005
- Best Support Team in EMEA (Stevie Awards)
- Lifetime Achievement Award (SSPA)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
-
2004
- Best Customer Service Organization (Stevie International Business Awards)
- STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)
-
2003
- WebSTAR Service Excellence Award (SSPA)
-
2002
- STAR Award for Innovative Support (SSPA)