Welcome to Oracle Customer Experience

What can Oracle CX solutions do for your business? Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.

Modern Customer Experience—a premier CX event providing the latest strategies and best practices in marketing, service, sales, and commerce.

Explore Oracle CX

Connected Data
Connected Intelligence
Connected Experiences

Today’s customers demand new experiences driven by personalized channels and choices. Each customer journey is unique, but you need to ensure each experience is seamless and personalized. Leverage best-of-breed CX solutions by channel or bring them together into a connected engagement through data, behavioral intelligence, and experiences across all lines of business.

Oracle CX

Oracle CX for Marketing

Learn why more marketers trust Oracle to deliver exceptional results.

Oracle CX for Marketing
Oracle CX for Marketing
Oracle CX for Marketing
Oracle CX for Marketing
Oracle CX for Marketing

Oracle CX for Commerce

Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.

Oracle CX for Commerce
Oracle CX for Commerce

Oracle CX for Sales

Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.

Oracle CX for Commerce
Oracle CX for Commerce

Oracle CX for Service

Deliver connected experiences through organic channels, knowledge-driven interactions, and automation.

Oracle CX for Service
Oracle CX for Service

Oracle CX Industry Solutions

Accelerate business transformation with solutions built specifically for your industry.

Oracle CX Industry Solutions
Oracle CX Industry Solutions
Oracle CX Industry Solutions
Advancing Your Digital Journey with Cloud

The SmarterCX Approach

Simplify

Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.

Innovate

Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.

Deliver

Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.

Customer Stories

CX Success

Mack Trucks logo

Oracle CX: Helping Mack Trucks Sell More Trucks

 

Mack Trucks

Vice President of Marketing John Walsh explains how Mack Trucks is using the data Oracle CX provides to improve sales with more targeted marketing.

Juniper Networks logo

Juniper Networks Makes the Complex Simple with Oracle CPQ Cloud

 

Juniper Networks

Juniper Networks recently added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser, and Oracle BlueKai instances.

Toyota  logo

Toyota Transforms Community Transportation Using Oracle Cloud

 

Toyota

See how Toyota is transforming the future of community transportation with Oracle Cloud.

Yamaha Motors

Yamaha Motors Creates New Experiences for a New Generation

 

Yamaha Motors

Yamaha's philosophy of Kando manifests in their quest to provide memorable experiences to their customers.

Kenya Revenue Authority

Learn How Kenya Revenue Authority Improves Compliance and Boosts Revenue

Kenya Revenue Authority

Learn how Kenya Revenue Authority partnered with Oracle to roll out a new taxpayer support platform.

Explore

Take Customer Experience into the Digital Future

See how your business can benefit from a digital transformation. Take advantage of a free innovation session with the Oracle CX team.

In the News

CX Highlights