Oracle RightNow Cobrowse Cloud Service

Share Screen with Web Customers

With Oracle RightNow Cobrowse Cloud Service, agents can share a visual experience with online customers, helping solve issues and answer questions more quickly and accurately than ever before.

  • Visual communication allows for active collaboration to proactively address queries in the most efficient and helpful way possible. Use multi-channel support and increase service quality and improve agent productivity.

A Smart Way to Engage

A Smart Way to Engage
  • Cobrowse during phone or chat interactions for speed and efficiency
  • Assist with complex or confusing web activities
  • Create highly engaged sales opportunities to increase conversions
  • Guide customers through self-service tools to drive adoption and usage

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