Monetize anything at any scale
Monetize anything at any scale with a converged charging system (CCS) integrated with billing and TM Forum Open APIs. Maintain accurate revenue accountability for any service, experience, or business model across 2G to 5G mobile or fixed networks at all stages of the revenue lifecycle.
Circles.Life and Oracle discuss cloud native charging and billing
Circles shares insights from its digital transformation journey, outlining how it is helping telcos scale next-generation digital services with Oracle’s charging and billing solutions, combined with Oracle Cloud Infrastructure.
Customer success stories
Modular solutions
Deploy the charging or billing component alone or take advantage of both for synergistic benefits.
Oracle Communications Cloud Scale Charging and Billing
An all-in-one monetization platform that unifies network, IT, and business stakeholders, enabling CSPs to seamlessly charge and bill for any network, service, experience, or business model—at any scale.
Harness cost savings from an all-in-one monetization solution
When the charging and billing components are deployed together, gain a preintegrated solution that covers all monetization needs for all services and business models—today and tomorrow.
Converged charging
Consolidate, protect, and grow revenue with a single offline and online converged charging system. Oracle’s CCS is compatible with any fixed or 2G to 5G mobile network for any service, payment type, or business model and is aligned with 3GPP converged charging standards.
Converged billing
The solution supports the end-to-end revenue lifecycle—from subscriber, account, and subscription management through bill calculation, invoicing, and taxation. It streamlines payments, receivables, and collections (including installments and deposits), enables partner settlement, and integrates with the general ledger and accounts receivable to unify customer balances and revenue.
Converged mediation
This carrier-class convergent mediation and usage data control solution is designed for multiple network types, including 5G and hybrid 4G/LTE/5G networks, as well as non-telco applications. It provides comprehensive network data collection, aggregation, and correlation.
Single product catalog
Create centralized price plans for charging and billing components and achieve faster time to market with lower costs.
Single hierarchical structuring
Easily and rapidly create complex charging and billing structures. Eliminate the need to create identical structures across otherwise decoupled charging and billing systems.
Single solution provisioning
Alleviate duplicate data, complex provisioning, and the potential for issues across otherwise decoupled charging and billing systems. Open APIs don’t require customization.
Kafka streaming of rated events
The platform supports loading of JSON-formatted rated usage streamed from Oracle Communications Cloud Scale Charging into Cloud Scale Billing. This lowers the total cost of ownership.
Full revenue lifecycle management
Accelerate time to cash with accurate revenue accountability and rapidly explore new business models—including network authorization and charging and billing across B2C, B2B, and B2B2X offerings.
Start anywhere. Scale everywhere.
Launch with full Cloud Scale Charging and Billing or begin with either Cloud Scale Charging or Cloud Scale Billing and expand as needs evolve while protecting your investment.
Billing-first rollout: Expand into charging consolidation
Cloud Scale Billing deployments can be expanded by deploying Cloud Scale Charging, using an out-of-the-box integration for an efficient evolution that maximizes ROI.
Charging-first rollout: Scale up into billing consolidation
Cloud Scale Charging deployments can evolve into full Cloud Scale Charging and Billing by scaling up the billing, invoicing, and revenue management services.
Oracle Communications Cloud Scale Billing
Full-stack billing and revenue management allow you to grow, streamline operations, and seamlessly manage revenue flows for any business model—all while delivering personalized billing experiences at any scale.
Lower costs
Unify legacy billers for all business models on a productized, cloud native platform that automates and optimizes any billing model with fast, accurate bill runs and autoscaling.
Interoperate with existing charging systems
The third-party OCS/CCS performs online and/or offline rating and sends prerated call detail records to Cloud Scale Billing for bill calculation and other revenue management functions.
Comprehensive billing modes
Cloud Scale Billing supports a comprehensive set of billing modes—from traditional periodic billing to reseller “billing on behalf of.” It also enables bill-now invoicing at any point in the cycle, on-demand billing triggered by an offer purchase, and up-front in-advance billing. For operational flexibility, it supports delayed billing for late-arriving events, trial billing for validation, and corrective billing to issue updated bills after adjustments.
Optimized billing performance
Deploy Cloud Scale Billing in a containerized, orchestrated environment to take advantage of cloud infrastructure and continuous integration/continuous delivery (CI/CD). Improve efficiency with autoscaling and optimized billing performance techniques such as splitting large bill runs into smaller runs for load balancing and speed, overlapping runs, and simplifying bill runs for multilevel hierarchies by rolling up items to parent levels (without locking entire hierarchies).
Enhance the customer experience with modern billing experiences
Offer transparent, intuitive billing, payment, and collection experiences through digital channels with open APIs, eliminating customer confusion and contact center queries.
Accurate, personalized invoices
Send a single invoice for all account services. Define when and how often to generate invoices. Personalize and enrich invoice content. Layout templates are available out of the box.
Pro forma invoicing
Allow the receiving company to accept, reject whole, or dispute some items from pending invoiced data. Help ensure payments for high-value B2B invoices are not blocked.
Payment flexibility
Accept multiple forms of payment (cash, debit, credit, check, wire transfer, interbank payment order, postal order) and capture customers’ preferred payment method. A Paymentech integration supports payment card type indicator records.
Installment and deposit management
Encourage larger purchases and boost conversion rates. Attract new customers who might have been deterred by complex or inconvenient payment methods.
Collections and promise to pay
Manage and automate collections activities with debt recovery scenarios tailored to every subscriber segment. The amount due can be converted into one or more installments based on the promise-to-pay specification.
Grow revenue with business model flexibility
Cloud Scale Billing supports billing and invoicing alongside a third-party OCS/CCS. Its modular architecture can also be extended with Cloud Scale Charging to enable new B2B and B2B2X growth models.
Create complex hierarchies for enterprise accounts
Support the deep, complex account hierarchies essential to serving large enterprise customers with parent and child accounts.
Improve the B2B billing experience with complex group account plans
Simplify payment relationships for enterprise customers by offering group account plans with bill-time discounting, adjustments, and charges streamlined at the group level.
Customize pricing and discounting at any hierarchy level
Launch and monetize B2B services with differentiated pricing and discounting for any hierarchy level. Differentiate payment relationships for parent and child accounts.
Multiple bill unit support for wholesale hierarchy parent accounts
Parent accounts can be configured with multiple bill units when using a wholesale hierarchy. Ad hoc charges can be applied to the parent account and bills/invoices generated for such ad hoc charges independent of the regular billing for wholesale hierarchy.
Oracle Communications Cloud Scale Charging
A next-generation, converged charging solution that supports online and offline charging for any network, service, business model, or customer experience—with agility and cost efficiency at any scale.
Multigeneration offline and online charging system
Consolidate, protect, and grow revenue with a single offline and online charging system. Oracle’s CCS is compatible with any fixed or 2G to 5G mobile network for any service, payment type, or business model and is aligned with 3GPP converged charging standards.
Active-active mode
If there’s a node, machine, or site failure, avoid disruption to business continuity. Federate the charging grid across a distributed dual-site deployment without dropping sessions or losing revenue or data.
Modern, cloud native automation
Deploy in a containerized and orchestrated environment to harness cloud infrastructure and DevOps CI/CD tooling. Accelerate innovation, operate more efficiently, and scale as business needs grow.
Distributed in-memory charging grid
Powered by industry-leading in-memory data grid technology, low-latency charging is accurately processed with complete transactional consistency regardless of pricing or account model complexity.
Flexible pricing and offer schemas
Move beyond connectivity with pricing models that incorporate any unit or attribute combined with new 5G pricing levers in any account structure. Enhance your customer experience (CX) with advanced data session charging that uses flexible quota allocation.
TM Forum SID–certified pricing design
Business users can rapidly configure new offers using intuitive, web-based navigation workflows based on TM Forum–certified pricing design. Productized capabilities further support rapid experimentation with new monetization services.
Integrate with existing product catalogs
Simplify operations and preserve investment in an existing TMF 620 product catalog with an integration framework that accepts state change notifications and provides data model support.
Full-featured, productized, and open
Configurable and low-code experiences allow you to satisfy business requirements today and tomorrow without reliance on a vendor. Charging operations can also be extended with SDKs and custom applications.
Real-time experience
Real-time predelivery session authorization and control enable spend control, balance visibility, and threshold notifications.
Payment choice
Real-time balance updates enable prepaid, postpaid, and hybrid models.
Promotions
Gift customers with free resources based on time, location, or special occasions. Offer time-based promos to reward customer behavior.
Stacking
Flexible consumption rules, including discount and offer stacking, deliver account flexibility and encourage repeat purchases.
Sharing
Share products, charges, and discounts among group members with user sharing agreements.
I owe you (IOU)
Offer highly configurable prepaid loan management options when customers are out of credit. Eliminate fraudulent usage with full management of rules.
Gifting
Allow customers to gift minutes, text, data, and other resources to another customer with flexible validity and balance bucket rules and service fees.
“With a modular, preintegrated stack, we avoid the costly and time-consuming process of complex integrations and high level of customizations. This means we can launch, orchestrate, and monetize new offerings as the market demands while delivering an excellent experience for our customers in the process.”
Cloud scale performance
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Cloud native billing performance test for 10 million enterprise accounts
To demonstrate the high billing throughput and efficiency of Oracle Cloud Scale Billing, load and performance testing was carried out using Oracle Cloud Infrastructure. Performance results measured a processing throughput of 2.29 million billing accounts per hour and 680,000 invoice accounts in eight minutes.
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Cloud native single- and dual-site charging test for 100 million subscribers
To demonstrate the power of Oracle’s in-memory charging grid with dual-site deployment, traffic was distributed and charging updates federated across two data center cloud regions. Performance results measured more than 270,000 transactions per second across the two sites, with single-digit millisecond latency.
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Cloud native single-site charging test for 50 million subscribers
As part of a cloud native deployment on Oracle Cloud Infrastructure and using industry-realistic charging scenarios, Oracle Cloud Scale Charging achieved single-digit millisecond latency, high transaction throughput, efficient resource utilization, and near-linear scalability.
KDDI selects Oracle for telco billing transformation
Oracle Communications Cloud Scale Charging and Billing will help the Japanese telco leader enhance agility, reduce costs, and accelerate innovation in support of business expansion and growth.
AI/ML framework
Release 15.2 introduces a flexible framework for integrating AI/ML services, enabling customers and partners to implement AI-driven solutions tailored to their specific business challenges.
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Rapidly deploy high-value use cases
The framework provides tools and reference implementations to help you create, configure, and manage custom AI models.
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Oracle Cloud Infrastructure (OCI)
The framework supports the use of the OCI Data Science and Data Flow services for deployment on Oracle Cloud Infrastructure.
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Next best offer recommendation service
The framework provides a reference implementation that can be extended to meet specific customer requirements.
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Private cloud infrastructure
ML services available within the SDK can be used to implement and deploy data pipelines on any Kubernetes-based infrastructure.
Accelerate AI-driven innovation
The AI/ML framework features core data, training, and prediction microservices for seamless data flow and actionable insights. It supports rapid AI use case deployment, integrates with existing systems (real-time or batch), and maintains secure, scalable operations.
The service continuously ingests, transforms, and engineers data, including billing and usage data from Oracle Communications Billing and Revenue Management (its primary source), as well as data from other sources such as CRM and other business systems.
It persists both raw and processed domain-specific data sets, creating a reliable foundation for ML models.
The service accesses the engineered data and uses it to train, validate, and version machine learning models.
It ensures the models accurately reflect evolving business patterns and regulatory requirements.
The service makes ML models available through APIs or workflows so real-time predictions can be made using cached data.
Client applications or AI agents use these predictions for insights, recommendations, alerts, or automated business actions.
KPN and Oracle discuss network modernization and AI-powered digital transformation
KPN and Oracle Communications dive into their groundbreaking work driving network modernization, OSS/BSS transformation, and AI-powered operations.
TM Forum alignment
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Low-code platform aligned with Open Digital Architecture (ODA)
Oracle Communications Cloud Scale Monetization delivers a productized platform aligned with ODA that allows IT, network, and business units to work closely together. Low-code configuration and pricing tools for nontechnical business specialists enable rapid innovation.
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Alignment with TM Forum Open APIs
An Open API approach facilitates ease of integration with a modern digital experience and increasingly complex value chains while offsetting any risk of vendor lock-in.
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Integrate with existing product catalogs
Simplify operations and preserve investment in an existing TMF 620 product catalog using an integration framework that can accept state change notifications and provide data model translation.
Monetization: The usage experience engine of Oracle Communications Digital Business Experience
As a core component of Oracle Digital Business Experience, Oracle Communications Cloud Scale Monetization strengthens the transformational, “TM Forum–first” solution by enabling closed-loop usage experiences. It connects offer design, discovery, and purchase with real-time usage, balances, billing, and payments so customers can take in-the-moment actions, such as selecting top-ups, add-ons, and upgrades, and service providers can scale digital experiences with confidence.
Cloud Scale Monetization uses TM Forum Open APIs to power these closed-loop journeys and simplify integration across channels, domains, and partner ecosystems, supporting real-time, mobile-first experiences.
Supported TM Forum Open APIs include
- TMF 620 Product Catalog Management
- TMF 635/TMF 677 Usage Management/Usage Consumption
- TMF 637 Product Inventory
- TMF 654 Prepay Balance Management
- TMF 666 Account Management
- TMF 670/TMF 676 Payment Method/Payment Management
- TMF 678 Customer Bill Management
“Oracle Billing and Revenue Management with converged charging and policies helps us better control deployment costs and enable continuous upgrades without disruption. The open architecture of Billing and Revenue Management also allows us to integrate other solutions without limitations as our business models and requirements evolve.”
Solution components
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Oracle Communications Billing and Revenue Management
Supports the end-to-end revenue lifecycle—from subscriber, account, and subscription management through charging, bill calculation, invoicing, and taxation. It streamlines payments, receivables, and collections (including installments and deposits), enables partner settlement, and integrates with the general ledger and accounts receivable to unify customer balances and revenue.
Core component of any Cloud Scale Billing solution
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Oracle Communications Elastic Charging Engine
Providing 5G-ready converged charging capabilities, Elastic Charging Engine is built using mesh-based in-memory technology. It delivers high performance, resilient, linearly scalable charging with preintegrations with Billing and Revenue Management. It enables service providers to monetize massive volumes of communications, data and media traffic while delivering a compelling customer experience.
Core component of any Cloud Scale Charging solution
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Oracle Communications Offline Mediation Controller
This carrier-class convergent mediation and usage data control solution is designed for multiple network types, including 5G and hybrid 4G/LTE/5G networks, as well as non-telco applications. It provides comprehensive network data collection, aggregation, and correlation.
Optional component of any Cloud Scale Charging or Billing solution
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Oracle Communications Convergent Charging Controller
This highly scalable online charging control platform for SS7-based voice and messaging services, enhanced intelligent network services, and voucher management enables CSPs to consolidate traditional silos on a single, cost-efficient platform, providing continued support as they transition to 5G.
Optional component of any Cloud Scale Charging solution
Globo harnesses Oracle’s monetization solution for new direct-to-consumer strategy
Globo is on a digital transformation journey to become a media tech company using Oracle’s modern monetization solution as a central part of its new direct-to-consumer strategy focused on digital-only offerings.
AI-powered revenue operations
When Oracle Communications Cloud Scale Monetization solutions are deployed alongside Oracle Fusion Cloud Financials, our unified platform automates end-to-end revenue processes, which enhances operational efficiency and agility. Embedded AI capabilities provide real-time insights, predictive analytics, and intelligent automation to drive better business outcomes. Designed with compliance and security at its core, our AI-powered revenue operations solution helps ensure audit readiness and provides robust data protection.
Oracle’s key advantages
- End-to-end revenue process automation: Replace manual, fragmented systems with seamless billing, revenue recognition, and financial reporting, accelerating close cycles and eliminating errors.
- Business agility and scalability: Easily support new products, global markets, and emerging business models with multientity, multicurrency, and rapid change support.
- Enhanced customer experience: Timely, accurate, and unified billing improves satisfaction and retention and reduces disputes.
- Operational efficiency and cost reduction: The unified architecture maximizes efficiency, reduces admin and IT costs, and speeds up period-closing cycles.
- Compliance and audit readiness: Automated standards-based revenue recognition and powerful audit trails help you prepare for audits and track compliance across regions.
- Comprehensive, real-time insights: Oracle Fusion AI Data Platform creates a single source of truth for all billing, financial, and operational metrics, fueling faster, smarter business decisions.
- Advanced, AI-powered capabilities: AI/ML-driven modules for revenue forecasting, churn prediction, fraud detection, and collections optimization empower your teams and enable smarter actions.
- Future-proof and secure: Enterprise-grade security, continuous Oracle innovation, and proven scalability safeguard your operations for whatever’s next.
Related products and solutions
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Oracle Digital Business Experience
Increase revenue and deliver personalized experiences by unifying marketing, sales, order management, monetization, and customer service. An AI-powered platform helps service providers create, monetize, and nurture lasting customer relationships.
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5G Policy Control Function
Easily create and deploy policies in a 5G network with Oracle’s Policy Control Function. Designed and built on cloud native principles to handle the demands of 5G services, Oracle’s PCF will help you monetize and realize the benefits of 5G.
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Oracle Fusion Cloud Financials
Give your finance team better data to improve forecasting, decision-making, and risk management. Oracle Fusion Cloud Financials automates global processes—payables, receivables, assets, expenses, and reporting—for a clear financial overview.
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Oracle Cloud for Telcos
Migrate IT workloads, efficiently operate networks, and develop new applications for enterprise customers—all on a performance and cost-effective cloud platform.
