Oracle and Zoom: The intelligent communications fabric for modern enterprises
Oracle and Zoom are helping organizations smoothly transition to cloud-based voice and contact center solutions, connect diverse environments, and harness AI-powered innovations to provide secure and scalable communications.
Seamless collaboration at scale
Businesses today require unified, resilient, and intelligent communication solutions that seamlessly connect offices, remote workers, customers, and partners. Oracle's intelligent communications fabric for Zoom addresses this need by bridging the gap between legacy systems and cloud innovations, transforming every Zoom interaction into a secure and orchestrated voice experience.
Two paths, one unified fabric: Your Zoom Voice strategy, your way
Oracle empowers organizations with the choice and flexibility to build their intelligent voice foundation—whether it be cloud native, hybrid, or tailored to the strictest sovereignty requirements. Explore which path best fits your organization—and discover how Oracle and Zoom are shaping the future of enterprise voice communications.
Cloud native orchestration
Rapidly modernize and automate communications with Oracle Intelligent Communications Orchestration Network, and benefit from a fully managed, AI-powered voice experience for Zoom without infrastructure headaches.
Key advantages
- Accelerated deployment: Prebuilt integrations and connectors enable faster time to market and can reduce deployment cycles by up to three months.
- Seamless AI integration: Effortlessly incorporate AI services such as virtual agents and analytics to enhance customer experiences without complex implementations.
- Centralized management: Simplify operations with a unified portal that supports streamlined policy enforcement and real-time monitoring across all communication services.
- Scalability and flexibility: Easily scale services up or down to meet evolving business needs and stay agile in a dynamic market environment.
Learn more about Oracle Intelligent Communications Orchestration Network
Hybrid and sovereign architecture
Gain granular control, advanced compliance support, and resilient connectivity with Oracle's enterprise session delivery portfolio, which lets you connect Zoom with your on-premises systems and supports regulated industries with deep visibility and custom routing.
Key advantages
- Enhanced security and compliance: Implement robust security measures and address stringent regulatory requirements, maintaining data sovereignty and protection.
- Customizable routing and policy control: Tailor call routing and policies to align with specific business rules and customer journeys, optimizing operational efficiency.
- Seamless integration with legacy systems: Maintain and extend the value of existing on-premises investments while integrating modern cloud services.
- Operational resilience: Maintain business continuity and sustain operations, even during outages, with multicarrier redundancy and regional failover capabilities.
Learn more about Oracle's enterprise session delivery portfolio
Explore our recent Zoom webinars and datasheets
-
Accelerating Zoom Contact Center Adoption with Oracle
See how Oracle’s session delivery portfolio accelerates Zoom Contact Center rollouts, enabling phased migration, policy-based routing, and secure, resilient voice services for enterprise operations.
-
Zoom and Oracle: Race to the Cloud
Discover how enterprises can streamline migration to Zoom Phone and Zoom Contact Center with Oracle Communications, retaining carriers (BYOC), maintaining secure SIP connectivity, and gaining end-to-end visibility for high-quality voice at scale.
-
Premier University: Zoom Phone Data sheet
Discover how a premier European university adopted Zoom Phone with Oracle Enterprise Session Border Controller for secure BYOC, reuse of legacy phones, and end-to-end monitoring, supporting a gradual, low-risk migration to cloud voice.
Relevant products
