On May 23, 2022, support for the Nor1 products transitioned to the Oracle Customer Support Portal and the Oracle Support phone numbers. On the same date, the Nor1 support channels were replaced by the Oracle Support channels.
The same support team who supported Nor1’s products continues to do so today.
Log in to the Oracle Customer Support Portal to open and track new service requests.
To contact Oracle Support by phone, reference the list of phone numbers by region or country on the Support for Oracle Hospitality and Food & Beverage Products page.
Support Assistance Matrix (PDF) - used to determine which Oracle resource to utilize for assistance based on the request type.