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Oracle Acquisitions
Opower Support
Effective April 24, 2017, at 6 am US Pacific Time, support for Oracle’s Opower products transitioned to My Oracle Support and the Oracle support hotlines and is no longer provided through the Opower support portal, support email address, or support hotlines.
The same team who supported the Opower products continues to do so today.
Support Requests
- Logon to My Oracle Support to open new issues or track existing open issues.
- To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory.
Scroll down the page past the Acquired Product Support section and the Online Support section for the list of phone numbers by country.
Inside Opower
-
Portal
Resources
- Cloud Support Process Guide—contains brief instructions for My Oracle Support (MOS) registration and Service Request (SR) creation
- Product Documentation—Opower documentation found on the Oracle Help Center in the Industries section