Fluke unifies its core enterprise applications on Oracle Fusion Cloud suite

Fluke makes professional test, measurement, and monitoring tools used by professionals in a variety of manufacturing and service industries. In 2017, the company moved its on-premises Oracle E-Business Suite finance and HR applications to Oracle Cloud Infrastructure (OCI), but it wanted the added benefits of cloud native applications. Fluke subsequently started replacing its E-Business Suite-on-OCI footprint with Oracle Fusion Cloud Enterprise Performance Management (EPM), for budgeting and account reconciliations, and Oracle Fusion Cloud Human Capital Management (HCM) applications via its parent company, Fortive. It also replaced an assortment of systems from other vendors with select and Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) applications. Fluke is also in the process of migrating from Oracle E-Business Suite to Oracle Fusion Cloud Enterprise Resource Planning (ERP).

For more than two decades, Oracle E-Business Suite financial and HR applications served Fluke’s needs well. But as the company added new products, partly through acquisitions, and expanded its subscription services business, its application footprint got unwieldy. Data duplication, localized workarounds, and complex system integrations across more than 50 locations made it difficult for Fluke to roll up reporting to the enterprise level, as well as standardize and automate its processes.

For example, with the rapid growth of its recurring revenue business, Fluke put a priority on evaluating cloud applications to replace the legacy tools it used to manage each stage of its customer lifecycle. Ultimately, the company selected Oracle CX applications for CPQ (configure, price, quote), subscription management, and revenue management, as well as Oracle Cloud SCM applications for product lifecycle management and global trade management. Fluke is using Oracle Product Lifecycle Management to develop and release new products and create a product catalog used in the configure, price, and quote process.

Fluke valued the fact that Oracle Fusion Cloud Applications, running on OCI, give the company a unified platform on which to run much of its business and share data across departments.

Fluke’s adoption of the Fusion Cloud suite of applications makes it possible for the company to standardize its global processes and give teams across sales, finance, HR, and other departments better visibility into global operations, thanks to the applications’ built-in integration capabilities.

The cloud applications are also relatively easy to scale as the company grows, and they make it easier for Fluke to adopt the latest AI features, including agents, that Oracle is rolling out in its quarterly updates.

The unified applications and underlying OCI infrastructure also enabled Fluke to eliminate application customizations and manual workarounds, automating processes globally. Migrating to Oracle Cloud applications has helped the company reduce customer churn, improve billing accuracy, simplify regulatory compliance, and reduce IT management costs.

To connect its Oracle Cloud CX, HCM, and other applications with third-party applications, Fluke has adopted Oracle Integration enterprise-wide, eliminating the need to buy third-party integration tools. Oracle Integration helps Fluke’s IT staff detect and resolve integration and operational issues centrally, with automated retries that minimize system downtime.

Fluke is a world leader in professional test, measurement, and monitoring tools. An operating unit of Fortive Corp., the company is known for its culture of continuous process improvement and its commitment to innovation.

Learn more about Fluke