Oracle and Zoom: Smarter, Secure Cloud Communications for the Modern Enterprise

Oracle and Zoom are helping organizations streamline the transition to cloud-based voice and contact center solutions, connect diverse environments, and harness AI-powered innovations to provide secure and scalable communications for today’s agile enterprises.

Enhance your Zoom-powered communications with Oracle

Oracle Communications helps strengthen Zoom Phone and Zoom Contact Center with vendor-agnostic solutions that simplify Public Switched Telephone Network (PSTN) connectivity, support Bring Your Own Carrier (BYOC), and enable advanced voice features. Whether you’re deploying Zoom for hybrid work or modernizing your customer engagement, Oracle provides the trusted interoperability and security your enterprise demands.

Key benefits include the following:

  • Effortless cloud connectivity

    Link PSTN and SIP trunks to Zoom Phone and Zoom Contact Center, ensuring uninterrupted business communications.

  • Flexible integration and orchestration

    Seamlessly orchestrate Zoom with your choice of carriers, enterprise applications (legacy and compliance), and advanced AI technologies.

  • Trusted, robust communications

    Safeguard your voice services with advanced fraud protection, regulatory compliance, and built-in business continuity features.

  • Partnership Committed to Enterprise Scale

    Oracle's extensive deployment of Zoom Phone and the integration of Zoom Contact Center into our global customer service operations, as part of a 15,000-seat CCaaS agreement, exemplify our commitment to secure, reliable, and unified communications at scale.

Read the datasheet (PDF)
zoom diagram

Explore our recent collaborations in the webinars and datasheets below

  • Accelerating Zoom Contact Center Adoption with Oracle

    See how Oracle’s session delivery portfolio accelerates Zoom Contact Center rollouts—enabling phased migration, policy-based routing, and secure, resilient voice services for enterprise operations.

    Watch the on-demand webinar

  • Zoom and Oracle: Race to the Cloud

    Discover how enterprises streamline migration to Zoom Phone and Zoom Contact Center with Oracle Communications—retaining carriers (BYOC), ensuring secure SIP connectivity, and gaining end-to-end visibility for high-quality voice at scale.

    Access the webinar

  • Premier University: Zoom Phone Solution Brief

    BYOC, reuse of legacy phones, and end-to-end monitoring—supporting a gradual, low-risk migration to cloud voice.

    Download the datasheet (PDF)

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