Retail Human Capital Management

Manage staff and store associates to deliver safer and exceptional customer experiences. Oracle Retail’s HCM solution connects every human resource process—from hiring to retiring—across all stores.

Learn the 5 tactics to keep deskless retail workers from shopping for a new job

Energize the face of your brand—your people

Find candidates that reflect your brand values and fill open positions faster

Simplify candidates’ experiences by eliminating the need to create an account and enabling a digital assistant to instantly answer questions.

Explore Recruiting

Onboard new associates and bring them up to speed with role-based learning

Give new store associates a personalized to-do list and easy-to-follow onboarding process all in one place that they can complete from any device.

Explore Talent Management

Quickly adapt your staffing plans to flex to new opportunities

Create flexible workforce plans and “what-if” modeling to adapt to changing store environments and understand the impact of staffing decisions.

Explore Workforce Management

Enable efficient, compliant, and configurable payroll across the globe

Support global payroll with accuracy and leverage predefined integrations with your payroll providers, reducing complexity and cost.

Explore Payroll

Ebook: How HR Can Make Deskless Retail Employees the Point of Customer Success

Deskless workers are the customer-facing heart and soul of retail organizations. Learn new ways to attract, onboard, support, and connect with them by creating a better employee experience.

“Our [legacy] app needed a lot of customizing and special coding, and it took a lot of time away from our IT team. Our new cloud-based HR system is much more efficient, and Oracle provides all updates and maintenance required.”

Theresa LeDoux

Senior IT Manager, AutoZone

Store associates are more vital than ever before

Leverage easy-to-use tools to support performance management

Fully automate the performance process and provide executives, managers, and employees with valuable and immediate insight to workforce performance progression and alignment with organizational objectives.

Allow career exploration and meaningful development

Give your associates the ability to review roles and discover interesting opportunities, and deliver suggested learning aligned to development goals.

Oracle Talent Management video (3:51)

Automate learning initiatives to deliver personalized and role-based learning

Provide digital learning opportunities that engage and develop the workforce to reach organizational goals while supporting employee growth and retention.

Offer opportunity marketplace, a one-stop shop for career growth and short-term gigs

Give employees new ways to learn skills by combining internal short-term gigs, job postings, and volunteer options in one place.

How our customers experience Oracle

Explore more customer stories
B.TECH doubled recruiting capacity, reduced time to hire, and enhanced their employment brand
Co-op boosts offer acceptance rate by identifying and targeting best-fit candidates
Almuftah integrates finance and HR processes in the cloud

Find resources and more

Oracle Cloud HCM overview

Oracle Cloud HCM is a complete solution, natively built on a single platform across all HR processes including recruiting, global HR, compensation, benefits, talent management, learning, workforce planning, work-life solutions, time tracking, and payroll.

Gartner positions Oracle Cloud HCM as a Leader

Oracle named a Leader for the sixth consecutive year in the 2021 Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises.

HR innovation

Learn about the latest HCM product capabilities and what our customers are saying.