Oracle Retail

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Oracle Retail industry spotlight

  • Tackling retail trends with Oracle

    Join us for a webinar on June 24 to gain firsthand insights into market trends and to learn how Oracle helps retailers solve today’s challenges.

  • Oracle named a Leader

    Learn why Oracle was named a Leader in the IDC MarketScape Worldwide Retail Customer Relationship Management Software 2024 Vendor Assessment.

  • Predict the unpredictable

    Learn how AI-based analytics can help retailers make better decisions amid a cacophony of data.

Find retail solutions by sector

Fashion

Fashion retail customers want the latest trend styles to be readily available and expect a seamless experience across channels. Achieve real-time, accurate inventory planning that helps enable growth, improve margins, and optimize customer experiences.

Specialty and hardlines

Retailers must have the right inventory available in the right place to quickly fulfill customer demand. Leveraging specialty and hardline software with embedded data science can help optimize operations, profitably fulfill demand, and cultivate brand loyalty while gathering consumer insights.

Grocery

Evolving consumer behaviors, competitive pressures, and technological advances are forcing grocery retailers to rethink their delivery models, customer experience, inventory management, and supply chain strategies to meet demand while protecting profit margins.


Change how your customers experience retail

    • Xstore Point of Service

      Give your store associates a deeper understanding of customers and greater visibility with robust point-of-service (POS) functionality.

    • Customer Engagement

      Craft meaningful physical and digital shopping experiences with a real-time view of your customers’ actions and needs at every step of their journey.

    • CX Commerce

      Provide a frictionless customer experience while boosting conversion rates with integrated POS and ecommerce systems.

    • Payment

      Provide a fixed rate and competitive pricing model that enables retailers to anticipate exactly how much they’ll pay for each transaction—regardless of the payment method. There are no additional service or convenience fees or monthly minimums.

    • Order Management Suite

      Deliver exceptional customer service while maintaining visibility into order shipments and status. Empower associates with customer appeasement capabilities before and after the sale.

    • Store Inventory Operations Cloud

      Instantly access accurate inventory data to execute efficient and consistent in-store processes and procedures.

    • MICROS Workstation 8 Series

      Featuring a slim, 14-inch touch screen display and warm platinum finish, Oracle MICROS Workstation 8 Series fuses a modern, sophisticated look with reliability and dependability.

    • MICROS Workstation 6 Series

      The retail environment is demanding, and you need a POS system with modern features that can withstand hard day-to-day use.

    • Xstore Point of Service

      Give your store associates a deeper understanding of customers and greater visibility with robust POS functionality.

    • B2C Marketing

      Design and launch contextually relevant digital marketing campaigns at scale that enhance the customer experience and maintain context across the entire customer journey.

    • Customer Loyalty

      Build relationships with your largest and most valuable customers through targeted loyalty and reward programs. Integrate your loyalty program across your entire ecosystem to deliver personalized experiences at every touchpoint.

    • Content Management

      Create and deliver personalized content using the power of AI across all applications and marketing, commerce, and customer service channels.

    • Consumer Insights

      Get customer-specific insights derived from analysis of segmentation, demographics, market basket, product affinity, and promotion performance to design marketing programs that convert to transactions.

    • Infinity Behavioral Intelligence

      Optimize your shoppers’ journey in real time using online behavioral data, applied intelligence, and dynamic recommendations.

    • Campaign Management

      Design, manage, execute, and analyze omnichannel marketing campaigns with targeted, personalized messaging at scale.

    • Merchandise Financial Planning

      Coordinate plans across multiple teams. Invest in the right inventory using science, actualized weekly sales, location views, and unconstrained forecasts.

    • Assortment Planning

      Define and execute local assortments, improve traffic conversion into higher sales and margins, and increase customer satisfaction. Leverage advanced clustering and size profile optimization to ensure the right mix.

    • Lifecycle Pricing Optimization Cloud

      Recommend the right prices to keep inventory moving. Use pricing as a lever for demand to maximize profits and sell-through with targeted promotions, markdowns, and offers.

    • Assortment and Space Optimization

      Optimize assortments to available space to maximize planogram performance, return on space, sales, revenue, and profits.

    • Category Management

      Consolidate multiple data sources into an easy-to-consume format and gain actionable insights and recommendations to drive targeted customer-centric assortments.

    • Science Platform Cloud

      Use our embedded, retail-specific AI and machine learning to improve every aspect of merchandise planning, leveraging customer segment decision trees, demand transference analysis, size profile optimization, space allocation optimization, and planogram performance data.

    • Data Store

      Oracle Retail Data Store is a low-cost, low-code environment that enables retailers to innovate, take control of their data, and extend the capabilities of their Oracle Retail cloud services.

    • Merchandising System

      Manage, control, and perform seamless execution of day-to-day merchandising activities, including purchasing, distribution, order fulfillment, and financial close.

    • Invoice Matching

      Manage the matching, reconciliation, and payment of supplier invoices with a configurable, automated solution. Resolve identified exceptions using workflows that are aligned with business policies.

    • Sales Audit

      Process and validate sales transactions from all channels. Ensure clean and consistent sales information while managing discrepancies by exception.

    • Retail Pricing

      Implement a complete, rules-based pricing engine that supports regular, promotional, and clearance pricing across all touchpoints.

    • Allocation

      Deliver products to the right place at the right time with a powerful, accurate, and easy-to-use method of allocating merchandise. Effectively allocate products through their lifecycle to get them in front of the right shoppers.

    • Supplier Evaluation

      Evaluate merchandising suppliers and enable the assessment and governance of ethical, environmental, safety, and quality performance to protect your brand from supply chain risks and improve sustainability.

    • Store Inventory Operations Cloud

      Access accurate store-stock data to execute seamless commerce anywhere through consistent, efficient, and effective in-store processes and procedures.

    • Demand Forecasting

      Maximize forecast accuracy for the entire product lifecycle with next-generation retail science paired with exception-driven processes and delivered on our platform for modern retailing.

    • Inventory Planning Optimization Cloud

      Get better visibility into supply chains and leverage AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.

    • Inventory Optimization Cloud

      Instantly access accurate store-stock data to execute consistent, efficient, and effective in-store processes and procedures.

    • Allocation

      Deliver products to the right place at the right time with a powerful, accurate, and easy-to-use method of allocating merchandise. Effectively allocate products through their lifecycle to get them in front of the right shoppers.

    • Logistics

      Seamlessly manage transportation, global trade, and distribution to maximize order fulfillment and minimize logistics costs while adapting to business disruptions and changes in your supply chain.

    • Inventory Planning Optimization Cloud

      Get better visibility into supply chains and leverage AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.

    • Merchandising Insights

      Identify actionable merchandising opportunities across touchpoints, including back orders and returns, top/bottom sellers, demand, fulfillment, and price and promotion analysis.

    • Lifecycle Pricing Optimization Cloud

      Analytical insights provide recommendations for optimal promotions, markdowns, and targeted offers that maximize profits and sell-through.

    • Consumer Insights Cloud

      Get customer-specific insights derived from analysis of segmentation, demographics, market basket, product affinity, and promotion performance to design marketing programs that convert to transactions.

    • Assortment and Space Optimization

      Optimize assortments to available space for each store to maximize planogram performance, return on space, sales, revenue, and profits while improving customer satisfaction.

    • Financials

      Gain a complete view of real-time financial data and adopt a multidimensional reporting platform from stores to the central office. Simplify the process of transferring data from dispersed stores to the general ledger.

    • Procurement

      Improve supplier performance and value by systematically qualifying and managing suppliers, collaborating with them, and swiftly completing contracts and payments.

    • Revenue recognition

      Manage compliance with ASC 606 and IFRS 15 for customer incentives such as coupons and rebates, loyalty programs, and gift cards.

    • Enterprise Performance Management

      Optimize your omnichannel retail strategies. Use enterprise planning capital and strategic modeling solutions to determine how to allocate limited CapEx funds.

    • ERP Analytics

      Evaluate your channels’ profitability by various performance metrics, including revenue, cost of goods sold, gross margin, and net margin.

    • Recruiting

      Simplify candidates’ experiences by eliminating the need to create an account and enabling a digital assistant to instantly answer questions.

    • Talent Management

      Give new store associates a personalized to-do list and easy-to-follow onboarding process all in one place that they can complete from any device.

    • Workforce Management

      Create flexible workforce plans and “what-if” modeling to adapt to changing store environments and understand the impact of staffing decisions.

    • Payroll

      Support global payroll with accuracy and leverage predefined integrations with your payroll providers, reducing complexity and cost.

    • Migrating applications

      Merchandising is essential to business growth and daily operations. Bring enterprise applications, including Oracle Retail Merchandising System, to the cloud to improve performance, reliability, speed, and security. With full production in the cloud, retailers can maintain real-time inventory visibility and expedite intraday sales batch performance.

    • Migrating databases

      Retailers require resilient, scalable databases to consistently process transactions and support highly available applications. Deliver an always-on, low-latency customer experience during peak shopping with Oracle Exadata Database Cloud Service. Or run Oracle Autonomous Database for transaction processing, data warehousing, and JSON. Seamlessly move the most demanding databases to the cloud with no changes to applications.

    • Supply chain management

      Retailers must move with agility and speed to meet increasingly complex omnichannel demands. Warehouse management software in the cloud maximizes resilience and scalability.

    • Cloud deployment models

      Retailers can support distributed application workloads using OCI FastConnect to connect on-premises locations or other public clouds directly to OCI through dedicated, private, low-latency connections. Data residency requirements can be addressed with OCI Dedicated Region.

Customer success stories

Explore more customer stories

Zasoby dotyczące Oracle Retail

Rozwijaj swoje umiejętności w chmurze dzięki subskrypcji Retail Learning

Rozwijaj swój zespół i zapewnij sukces organizacyjny dzięki szkoleniom i certyfikacji w ramach subskrypcji Retail Learning.

Zobacz, dlaczego firma IDC nazywa Oracle liderem platformy handlu detalicznego

Raport IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2020 ocenia możliwości i strategie wiodących dostawców oprogramowania dla przedsiębiorstw w zakresie zaspokajania specyficznych potrzeb firm handlu detalicznego na całym świecie, oceniając kluczowe kryteria.

Dowiedz się, jak sprzedawcy na całym świecie wykorzystują technologię w sprzedaży detalicznej

Portal Oracle Retail Asset Community Knowledge (RACK) to skarbnica materiałów, od obsługi klienta w Oracle Retail po globalne wydarzenia i najnowsze aktualizacje i plany rozwoju Oracle Retail.

Zacznij korzystać z Oracle Retail


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