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Retail Resources and Research
Evaluate the latest in retail best practices, trends, and consumer research so you can exceed the expectations of today's modern consumer.
Setting the Bar: Global Customer Experience Trends 2019
The bar with which consumers measure experience is in constant flux, with every great experience raising customer expectations. This report, based on a global survey of over 15,800 consumers and 210 retailers, explores consumer expectations and retail perceptions of final mile execution, mastering connections and the store user experience.
Read more about what top analyst firms are saying about Oracle Retail