Oracle Knowledge Management

Answer at Agent's Fingertips

By enabling searches across a wide variety of sources, Oracle's InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store enterprise content.

Knowledge Management

Oracle's products for knowledge management help users find useful knowledge contained in corporate information stores.


Oracle Hyperion Planning

Leverage

  • Faster solutions when customers need them
  • Knowledge organized for success
  • Lowered cost through elimination of redundant effort

Gain

  • Answers in context of customer profile for increased accuracy
  • Easy management of what knowledge is created and who can see it. Make knowledge creation an integral part of the service request process
  • Minimized cost of brain drain caused by turn over or promotions. Keep the knowledge and experience in the group
The Source of Searchable Data for Your Enterprise

To help users of their Websites find answers amid a growing mountain of online information, companies are turning to enterprise search (ES) or enterprise knowledge management (EKM). ES is designed to index large amounts of information with the goal of making that content searchable.

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