CX - Customer Experience Solutions

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Welcome to Oracle Customer Experience

What can Oracle CX solutions do for your business? Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.

Discover Oracle CX (1:21)

Get the 2019 Consumer Research Report (PDF)

Modern Customer Experience: Your reward for signing up early is $700 off the onsite rate.

Explore Oracle CX

Oracle CX

Connected Data
Connected Intelligence
Connected Experiences

Your customers are innovators. They constantly experiment with how they discover and consume products and how they engage with you. And the interactions they have with your company along the way—their experience—is just as important as your goods or services. You’re operating in the Experience Economy now. Connected data and connected intelligence is the only way to deliver connected experiences that will set your business apart.

Thrive in the Experience Economy (1:51)

Read The Experience Economy brief (PDF)

Marketing

CX Marketing

Learn why more marketers trust Oracle to deliver exceptional results.

See Marketing solutions

B2B Marketing Automation
Eloqua

B2C Campaign Management
Responsys

Digital Personalization and Optimization
Maxymiser

Real-Time Actions
Infinity

Customer Acquisition
Oracle DMP

Customer Loyalty Management
Oracle Loyalty

Data Quality and Enrichment
Customer Data Management
Oracle DataFox

Complete B2B and B2C Commerce
CX Commerce

Smart Content and Authoring
CX Content

Unified Customer Intelligence
CX Unity

Commerce

CX Commerce

Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.

See Commerce solutions

Complete Omni-Channel Self-Service
B2B Commerce

Omni-Channel Digital Experiences for Brands, Retailers, and Telco
B2C Commerce

Configure, Price, and Quote
Oracle CPQ

Subscription Lifecycle Management
Oracle Subscription

Smart Content & Authoring
CX Content

Customer Loyalty Management
Oracle Loyalty

Unified Customer Intelligence
CX Unity

Sales

CX Sales

Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.

See Sales solutions

AI-Driven Sales Automation & Productivity
Sales Force Automation

Customer Service for High-Value Accounts
B2B Service

Quota, Territory and Incentive Compensation Management
Sales Planning & Performance Management

Complete Channel Lifecycle Management
Partner Relationship Management

Configure, Price, and Quote
Oracle CPQ

Subscription Lifecycle Management
Oracle Subscription

Complete Omni-Channel Self-Service
B2B Commerce

Data Quality & Enrichment
Customer Data Management
DataFox

Smart Content & Authoring
CX Content

Unified Customer Intelligence
CX Unity

Service

CX Service

Oracle Service delivers connected experiences to both consumers and businesses to deliver personalized service engagements across any channel with knowledge-driven interactions and automation.

See Service solutions