Oracle and Cisco Webex: Orchestrating the future of enterprise communications
Oracle and Cisco are partnering to help organizations accelerate the adoption of cloud-based calling and contact center solutions. Together, we enable seamless migration, resilient connectivity, and secure, scalable communications for enterprises worldwide.
Seamless collaboration at scale
Businesses today require unified, robust communication solutions to connect offices, remote users, customers, and partners. Oracle’s intelligent communications fabric for Cisco Webex bridges the gap between on-premises and cloud environments, helping ensure every interaction is secure, resilient, and intelligently orchestrated.
Two paths, one unified fabric: Your Cisco Webex strategy, your way
Oracle empowers organizations to build their future communications—whether by leveraging cloud native innovation, embracing hybrid operations, or choosing a sovereign architecture to address stringent sovereignty or compliance requirements. Explore which path best fits your organization—and discover how Oracle and Cisco Webex are powering the future of enterprise voice communications.
Cloud native orchestration
Modernize and automate communications with Oracle Intelligent Communications Orchestration Network, which delivers a fully managed, AI-powered calling and contact center experience for Cisco Webex without complex infrastructure.
Key advantages
- Accelerated deployment: Minimize project timelines and deliver value faster with prebuilt integrations and automated provisioning.
- Seamless AI integration: Effortlessly incorporate AI services such as virtual agents and analytics to enhance customer experiences without complex implementations.
- Centralized management: Simplify operations with a unified portal that supports streamlined policy enforcement and real-time monitoring across all communication services.
- Scalability and flexibility: Easily scale services up or down to meet evolving business needs and stay agile in a dynamic market environment.
Learn more about Oracle Intelligent Communications Orchestration Network
Hybrid and sovereign architecture
Achieve deep control, advanced compliance, and maximum resilience using Oracle's enterprise session delivery portfolio. Connect Cisco Webex with your on-premises or regulated environments to gain full visibility, custom routing, and enterprise-grade business continuity.
Key advantages
- Enhanced security and compliance: Implement robust security measures and address stringent regulatory requirements, maintaining data sovereignty and protection.
- Customizable routing and policy control: Tailor call routing and policies to align with specific business rules and customer journeys, optimizing operational efficiency.
- Seamless integration with legacy systems: Extend the value of existing PBXs and existing on-premises investments while migrating to cloud services at your pace.
- Operational resilience: Protect operations with multicarrier, regional redundancy and high availability failover.
Learn more about Oracle's enterprise session delivery portfolio
Explore our recent webinar collaborations
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Accelerate Your Cloud Journey with Webex and Oracle Communications
Discover how Webex Calling and Webex Contact Center—integrated with Oracle Communications—can help your company modernize communications with AI-powered features, device-agnostic access, and seamless integration to elevate employee productivity and customer experience.
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Seamlessly Transition from Cisco Unified SIP Proxy to the Oracle Communications Session Router
Cisco has recommended the Oracle Communications Session Router as an alternative for customers looking to move off the older version of the Cisco® Unified SIP Proxy (CUSP). Find out how your enterprise can make the shift.
Relevant products
